Field Service Technician – Houston

CIDAN Machinery Group is a global leader in the sheet metal machinery industry, with a strategy of being a one-stop-partner for many sheet metal fabricators. When it comes to bending, rolling, cutting, and forming metal – we have the technology, innovation, and  state-of-the-art  equipment. With over 118 years in the sheet metal machinery industry, our team can help companies  setting  up shop layout,  fulfilling  orders,  optimizing  processes, and much more. Learn more about our business at  Â

  Â

We are  seeking  a motivated and skilled  Service Technician  near the  Houston  area  to support our growing operations and ensure the reliable performance of customer equipment. The ideal candidate is hands-on, energetic, and eager to grow in a dynamic environment, while delivering high-quality service to customers and internal team members. This role plays a key  part  in upholding company values and  maintaining  strong customer relationships. Â

  Â

R equirement s: Â

• Must  be located in  or near the  Houston  are a  and  within  a  1-hour  drive o f a majo r airport ( IAH ) Â

• Ability to travel 100% Â - Â Monday through Friday, year-round Â

• Must be able to obtain a U.S. Passport; some international travel may be  required Â

• Comfortable working in a variety of work environments Â

• Ability to  lift up  to 50 lbs . Â

Responsibilities: Â

• Uphold company core values by being Professional, Passionate, Embracing Change, Sustainable, and Building Together Â

• Install, troubleshoot, repair, and  maintain  electrical, mechanical, hydraulic, and pneumatic systems related to sheet metal fabrication equipment Â

• Provide effective technical  assistance , including repair and warranty support for in-field equipment Â

• Deliver phone-based technical support to customers through the in-house Help Desk Â

• Perform preventive and predictive maintenance to ensure  optimal  equipment performance Â

• Read and interpret diagrams, schematics, operation manuals, and manufacturer specifications for installations and repairs Â

• Operate hand tools, power tools, precision measuring devices, and electronic/electrical testing instruments Â

• Execute equipment installations and provide training to customers during the installation process Â

• Collaborate with team members and departments to support organizational growth Â

• Assist  with  additional  service-related projects and tasks as needed Â

Qualifications: Â

• Previous  experience in mechanical, electrical, or industrial service work preferred Â

• Strong work ethic with a willingness to learn and grow Â

• Ability to work independently while effectively managing tasks in a fast-paced environment Â

• Excellent problem-solving and troubleshooting skill s Â

• Strong communication  and customer service abilities Â

• Intermediate to advanced computer skills Â

• Mechanical and electrical experience preferred Â

• Roll forming experience preferred Â

Benefits Â

• Medical Insurance (Choice of Employee option to be company paid) Â

• Dental Insurance (Company paid) Â

• Vision Insurance (Company paid) Â

• Health Savings Account (Company contribution) Â

• Flexible Spending Account (Health Care and Dependent Care)  Â

• Employee Life Insurance (Company paid) Â

• Voluntary Term Life Insurance  Â

• Short Term Disability Â

• Long Term Disability (Company paid) Â

• Other voluntary benefits Â

• 401k with company matching contributions Â

• Annual professional development allowance Â

• Employee Assistance Program Â

• Paid holidays Â

• Paid time off Â

Â