Methodist Program Dispatcher

Superior Mobile Health, a leading private ambulance service, is seeking a highly organized and dependable Methodist Program Dispatcher to join our team. In this role, you will be responsible for coordinating Emergent and Non-emergent interfacility transportation services for ambulance and shuttle services, ensuring that all scheduling, communication, and dispatch activities are handled efficiently. This position is integral to ensuring that our emergency and non-emergency medical transportation services run smoothly, in alignment with our mission to provide high-quality care to those in need.

Key Responsibilities:

• Receive and assess transportation requests for emergency and non-emergency services
• Dispatch ambulances in a timely and efficient manner based on patient needs and priority levels
• Communicate with paramedics, medical staff, and patients to ensure clear understanding of transportation details
• Ensure compliance with company policies, safety protocols, and relevant healthcare regulations
• Maintain records of all dispatch activities, including logs of vehicle movements and service details
• Respond promptly and efficiently to changes or issues in the schedule, adapting as necessary to meet the needs of patients and clients
• Provide customer service, ensuring that all parties involved have clear, timely, and effective communication

Qualifications:

• High school diploma or equivalent required
• Previous experience in a dispatching or scheduling role, preferably in healthcare, emergency services, or a related field
• Strong verbal and written communication skills
• Ability to multitask, prioritize, and remain calm under pressure
• Basic computer and software proficiency (e.g., scheduling software, Microsoft Office, etc.)
• Excellent organizational and time management skills
• A strong commitment to service, professionalism, and safety
• Knowledge of medical terminology or previous healthcare experience is a plus
• Ability to work independently and as part of a team

Superior Mobile Health offers a dynamic, fast-paced work environment, and we are looking for individuals who share our commitment to providing quality healthcare services to those in need. If you are detail-oriented, adaptable, and ready to make an impact, we encourage you to apply today!