IT Intern
- Ability to work independently
- Responding to internal customers calling to report problems and resolving technical problems
- Utilize a customer service attitude and approach to providing assistance and solutions
- Coordinate with users to determine computing needs and order hardware as appropriate
- Prioritization of requests based on severity and commercial prioritization
- Managing root cause analysis and preventive measures to ensure effective problem resolution
- Assuming ownership for critical problems with proactive communication and follow through to completion
- Carries out other duties as assigned
- Must be at least a second-year student pursuing an undergraduate or graduate degree in business administration, computer science, or information systems
- Interns must be enrolled in good standing at the commencement of the intern semester
- This role requires attendance at the office daily
- Must be willing and able to comply with all ENGIE ethics and safety policies
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