Bilingual Lead Front Desk Medical Receptionist (Centrum Health)

Bilingual Lead Front Desk Medical Receptionist (Centrum Health) Location Houston, TX :

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Our mission is to make healthcare right. Together. We are a value-driven healthcare company committed to providing personalized care to aging and underserved populations. We do this by aligning stakeholders across the healthcare ecosystem. Together, we can improve consumer experience, optimize clinical outcomes, and reduce total cost of care.

What drives our mission? The company values we live and breathe every day. We keep it simple: Be Brave. Be Brilliant. Be Accountable. Be Inclusive. Be Collaborative.

If you share our passion for changing healthcare so all people can live healthy, brighter lives - apply to join our team.

Sign-on bonus: $750

Centrum Health, a part of NeueHealth, is in search of a professional, responsible, enthusiastic, and patient-focused Front Desk Medical Receptionist to join our growing organization. We are seeking a dedicated and capable individual who will be responsible for providing administrative support to ensure the efficient operation of the medical clinic. You will support providers and patients through a variety of tasks related to patient care management, organization, and communication accurately, with high quality, and promptly.

To be successful in this role, you should exhibit exceptional organizational abilities, empathy, and patient care! As the first point of contact in the clinic, you will take a proactive approach to problem-solving, organization, and time management to ensure the smooth, effective, and productive flow of the clinic.

ROLE RESPONSIBILITIES

• Check patients in and out
• Use various computer applications (ie. Microsoft Office Suite)
• Update and file patient medical records
• Return patients' phone calls daily and timely
• Answer the phone and greet patients
• Train new team members

EDUCATION, TRAINING, AND PROFESSIONAL EXPERIENCE

• High school or GED equivalent
• Minimum of 1-year experience as a receptionist
• Bilingual in English and Spanish is highly preferred
• Excellent customer service skills
• Computer literacy
• Background check and drug screen required

PROFESSIONAL COMPETENCIES

• Excellent oral and written communication skills
• Respect for patient confidentiality
• Compassionate and approachable
• Responsible and trustworthy
• Exceptional organizational skills to ensure that exceptional patient care is provided.
• Excellent written and verbal communication skills

As an Equal Opportunity Employer, we welcome and employ a diverse employee group committed to meeting the needs of Bright Health, our consumers, and the communities we serve. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.