Business Process Associate, Fleet Operations
The Business Process Associate, Fleet Operations is part of the Registrations Operations organization and will work with cross-functional stakeholders, financial institutions, fleet management companies, and state regulators. The Regional Fleet Associate will complete vehicle registration transactions for Tesla owned vehicles and will coordinate with Registration Operation leaders on any registration escalation concerns as needed. To succeed at Tesla, you must be energetic, highly organized, and hard working. You should have a passion for sustainable energy and the ability to create exceptional stakeholder experiences. While individual contributions is recognized, teamwork is essential to achieve the highest level of success. What You'll Do Manage exception cases and/or registration escalationsCoordinates with Sales, Service and Delivery teams to ensure that all required documents pertaining to the transaction are complete and accurateManage internal stakeholders such as business teams, financial institutions, fleet management companies and 3rd party vendorsOversee large internal fleet of vehicles ensuring accurate and on-time submission of DMV documentation across assigned markets including plate and audit managementEnsures title perfection and provide proof of liens to bank and other related partiesManage and solution a wide range of title and registration escalations and provide on processes including cross border scenariosRecords information and ensures data quality in multiple record keeping systems including but not limited to DRO, SCA, AMP, FMT and other internal or state/3rd party registration tools as necessary What You'll Bring Bachelor’s Degree or equivalent experienceDMV experience is requiredStrong written and verbal communication skills and ability to interact effectively with all levels of managementAbility to problem solve and navigates through ambiguous situationsAbility to work independently and think creatively with a proven track record of executionSuperior attention to detail under tight deadlinesComfort working in a fast paced environment Benefits
Compensation and Benefits
Along with competitive pay, as a full-time Tesla employee, you are eligible for the following benefits at day 1 of hire:
Medical plans > plan options with $0 payroll deduction Family-building, fertility, adoption and surrogacy benefits Dental (including orthodontic coverage) and vision plans, both have options with a $0 paycheck contribution Company Paid (Health Savings Accounts) HSA Contribution when enrolled in the High-Deductible medical plan with HSA Healthcare and Dependent Care Flexible Spending Accounts (FSA) 401(k) with employer match, Employee Stock Purchase Plans, and other financial benefits Company paid Basic Life, AD&D Short-term and long-term disability insurance (90 day waiting period) Employee Assistance Program Sick and Vacation time (Flex time for salary positions, Accrued hours for Hourly positions), and Paid Holidays Back-up childcare and parenting support resources Voluntary benefits to include: critical illness, hospital indemnity, accident insurance, theft & legal services, and pet insurance Weight Loss and Tobacco Cessation Programs Tesla Babies program Commuter benefits Employee discounts and perks program , Tesla
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