Behavioral Health Supervisor

Benefits

• Paid Time Off & Paid Company Holidays
• Medical, Dental, Vision & Life Insurance
• Flexible Spending Account (FSA)
• 403(b) Retirement Plan with Company Match
• Short-Term & Long-Term Disability
• $0 Copay for Legacy Provider visits
• $0 Copay for prescriptions filled at Legacy Pharmacies
• Travel Insurance & Pet Insurance
• Subsidized Gym Membership
• And much more!

Apply today in less than 3 minutes using your phone, tablet, or computer!

Location: Legacy Santa Clara - 5616 Lawndale St., Houston, TX 77023 (Hybrid)

Behavioral Health Supervisor - Job Overview

Schedule: Monday-Friday

Get ready to unleash your inner superhero at Legacy Community Health! As a Behavioral Health Supervisor, you'll be the captain of our dynamic squad, making dreams come true for the folks in our community with heart and soul! This isn't your average job — it's a full-throttle adventure where your impact will be felt far and wide! In this role, you won't just be supervising; you'll be the catalyst for change, ensuring our services rock every single day!

• Lead a dream team of Behavioral Health support staff with gusto and flair!
• Be the maestro behind seamless operations and perfect harmony in patient data and schedules!
• Collaborate like a pro with departments for a symphony of success!
• Create a patient experience that's so awesome, people will want to write songs about it!

Your leadership will be the driving force behind the future of community healthcare — and it's going to be legendary!

Key Responsibilities

• Be the right-hand to the Behavioral Health Operations Manager for smooth sailing every day!
• Deliver customer service that knocks socks off and meets Legacy's rockstar standards!
• Turn frowns upside down by addressing patient complaints with flair!
• Train up-and-coming Behavioral Health reps like a champ!
• Keep the day-to-day groove smooth for Behavioral Health Reps I and II!
• Juggle faxes, call logs, and patient follow-ups like a circus performer!
• Conduct performance reviews and make the timesheet process a breeze!
• Master the art of managing medication samples while attending epic conferences!
• Champion safety and compliance with Legacy's top-notch protocols!
• Be the ultimate cross-coverage hero and travel to other locations when needed!
• Create a respectful and welcoming vibe for all patients and staff!

Minimum Qualifications

• Associate's degree or two years of experience — you've got the know-how!
• Two years of rocking it within the Legacy Behavioral Health department — you're a seasoned pro!
• Three years of superstar-level experience at Legacy Community Health is a bonus!
• Master multitasker and decision-maker extraordinaire!
• Proficiency in Microsoft Word, Outlook, and Excel — because you're a tech whiz!
• Communication skills that dazzle both direct and via telephone!
• Amazing team player who lifts everyone up!
• Leadership skills that inspire program management and community magic!
• Interpersonal skills to connect with diverse ethnic and socio-economic groups!
• Knowledge of community agencies and resources is a plus!
• Bilingual in English and Spanish is a cherry on top!

About Legacy Community Health

As the largest Federally Qualified Health Center (FQHC) in Southeast Texas, Legacy Community Health has been delivering comprehensive, high-quality, and affordable health care for nearly 40 years. With more than 50 clinics across the Greater Houston and Gulf Coast region, we continue to grow strategically and invest in our communities. By innovating how care is delivered, we've stayed at the forefront of connecting our communities to health—every day, in every way. At Legacy, we know our success is powered by our people. We're always looking for talented, passionate individuals who want more than a job—they want a meaningful career that makes a real impact. Explore our open positions and see if a career at Legacy is right for you.

At Legacy Community Health, our mission—Driving healthy change in our communities—guides everything we do. To fulfill this mission, every team member is expected to embody the following core attributes in their daily work, regardless of role or department:

Approachable & Collaborative

We bring our expertise without ego. In a collaborative healthcare environment, humility fosters trust and teamwork. Our employees value diverse perspectives, seek input from others, and are unafraid to acknowledge when they need help. We stay grounded in our purpose: to serve patients and communities with compassion and humility.

Driven & Committed

We are driven by a deep commitment to excellence in patient care and organizational improvement. Our employees take initiative, embrace challenges, and go the extra mile to support our mission. Whether improving patient outcomes, streamlining processes, or stepping up in times of need, we are always striving to drive healthy change—within ourselves, our teams, and the communities we serve.

Perceptive & Thoughtful Communicators

We value emotional intelligence as much as clinical or technical skill. Our team members demonstrate sound judgment, cultural sensitivity, and the ability to navigate complex situations with empathy and professionalism. They communicate clearly and respectfully with patients, families, and colleagues, building trust and fostering a safe, inclusive environment for all.