Community Engagement Director

Job Description

Job Description

Be PROUD of what you do

You'll join a mission-driven team and agency dedicated to supporting our clients. We have been entrusted with a 116-year legacy of doing good and we have set forth a bold goal of ending poverty in our community. Our services are uniquely positioned to address a myriad of key factors that keep families from reaching their bigger, brighter future. We have identified five different areas, or pathways, in which our programs create impact: financial resiliency, education credentials, emotional resiliency, resource stability, and employment. And we're growing our team to make it all happen! Though we are guided by our Catholic Faith, you do not have to be Catholic to join our team or receive services

Core Responsibility

• New Community Pipeline Development & External Outreach
• Individual Relationship Building & Engagement Opportunities
• Mission Awareness & kNOw Poverty Leadership
• Lead, Manage, & drive Accountability
• Engagement Operations & Experience Excellence

What will you be doing in your role?

New Community Pipeline Development & External Outreach

• Serve as the organization’s lead external presence focused on identifying and engaging new individuals and networks aligned with the mission.
• Maintain a consistent, active presence in community settings such as Rotary clubs, chambers of commerce, professional associations, civic gatherings, and other influence-driven forums.
• Proactively introduce new individuals to the organization’s mission, impact, and opportunities for involvement.
• Build a robust and diverse pipeline of potential supporters—including individual donors, corporate influencers, foundation contacts, civic and city leaders, and community champions.
• Act as a trusted first point of connection, ensuring new relationships are welcomed, informed, and thoughtfully cultivated.

Individual Relationship Building & Engagement Pathways

• Develop strong personal relationships with community members who may become donors, volunteers, advisors, advocates, or connectors.
• Identify each individual’s interests, influence, expertise, and capacity, and connect them to appropriate engagement opportunities and team members.
• Guide individuals along a continuum of engagement—awareness → involvement → investment—working closely with Advancement colleagues to ensure smooth hand-offs and stewardship.
• Support the growth of individual giving by cultivating relationships that naturally progress toward philanthropic support.
• Ensure new supporters feel valued, informed, and connected to the mission from their first interaction.

Mission Awareness & KNOW Poverty Leadership

• Lead KNOW Poverty engagement efforts that educate and inspire community members about the realities of poverty and the organization’s role in addressing it.
• Serve as a compelling storyteller and ambassador, translating impact into language that resonates with new audiences.
• Represent the organization at presentations, networking events, panels, and community conversations.
• Collaborate with the Communications team to align messaging and outreach efforts with pipeline building- goals.

L ead, Manage, and drive Accountability (LMA)

• Provide leadership and management to Engagement Specialist and Volunteer Specialist.
• Lead, manage and hold team accountable for program and agency goals.
• Build a unified culture of excellence grounded in mission, vision, values, and accountability.
• Drive forward EOS implementation within the unit.

Engagement Operations & Experience Excellence

• Ensure external outreach and relationship building efforts are supported by strong internal coordination and follow-through.
• Track engagement activity, relationship movement, and pipeline growth in partnership with the Advancement team.
• Use data and insights to identify trends, gaps, and opportunities for expanding the pipeline.
• Maintain excellence in volunteer engagement by connecting new individuals to meaningful, mission aligned- service opportunities.
• Support engagement staff and cross functional- partners to ensure consistent, high quality- experience for all new supporters.

Are you the next Community Engagement Director?

• Bachelor’s degree required, advanced degree preferred.
• 5+ years of experience in community engagement, relationship based- fundraising, advancement, or external relations.
• Proven ability to build new relationships and networks within a community.
• Strong interpersonal presence with the ability to engage effectively with executives, civic leaders, donors, and community.
• Brillant storyteller who is able to engage various audiences with compelling messaging about CCFW.
• Experience translating relationships into tangible organizational outcomes.
• Deep commitment to mission driven, community centered- work.

Here's the Good Stuff...

• Full-Time salaried position. Pay is determined by relevant experience, work history, education and internal equities.
• Medical/ Dental/ Vision/ Short Term Disability/ Accident Insurance/ Hospital Indemnity Insurance/ Critical Illness/ ID Shield
• Health Savings Account- CCFW contributes $110 per month .
• 100% Company paid Long Term Disability
• 100% Company paid Basic Life and AD&D Insurance
• 16 paid Holidays (including being closed Christmas Eve through New Years Day)
• Tiered PTO Accrual by tenure:
  • Vacation Time- 100 hours in your first year.
  • Sick Time- 48 hours in your first year.
• 403(b) with employer match from day one- up to 6%
• 3 weeks paid parental/critical illness leave
• Employee Assistance Program

• CCFW Participates in the Public Service Loan Forgiveness program (PSLF)

• Mentorship Program
• Wellness Program
• Financial Coaching

I'm in...next steps.
We want to know more about you! Send us your resume and cover letter through the "Join our Team" tab on our website: Select the job posting and click the "Apply now" button at the top right of the posting. Be sure to complete all fields so we know who to contact!

Due to the volume of responses, only qualified parties will be contacted. No phone calls, please. Catholic Charities Fort Worth is an equal-opportunity employer.