Operations Supervisor

Ambassador Services
Houston, TX

Join a dynamic and growing company as an Operations Manager, where you will play a key role in overseeing daily operational activities and ensuring the effective management of labor, productivity, quality control, and safety measures. This position is ideal for a motivated leader who thrives in a fast-paced environment and is passionate about driving operational excellence. As a representative of the company on regulatory matters, you will have the opportunity to influence business processes, enhance management reporting, and contribute to the continuous improvement of operational systems. Collaborate closely with leadership to support company goals and foster a positive, productive workplace culture.

Responsibilities

  • Manage and supervise daily operations to ensure efficiency, safety, and adherence to company standards.
  • Oversee labor management, productivity, quality control, and safety measures within the Operations Department.
  • Serve as a company representative on regulatory issues and ensure compliance with applicable laws and company policies.
  • Identify and implement improvements to operational procedures, information flow, and business processes.
  • Lead, train, coach, and develop team members, including interviewing, hiring, and onboarding new employees.
  • Plan, assign, and direct work while conducting performance appraisals and addressing performance issues.
  • Promote employee satisfaction, motivation, and retention through effective leadership and recognition programs.
  • Collaborate with the director to organize and manage the company budget.
  • Ensure the successful execution and delivery of company services and products to customers, maintaining established quality standards.
  • Stay current with industry best practices and apply extensive experience and judgment to achieve organizational goals.

Qualifications

  • Proven experience in operations management or a related field.
  • Strong leadership and team management skills, with experience in supervising, training, and developing employees.
  • Excellent organizational, problem-solving, and decision-making abilities.
  • Familiarity with operational concepts, practices, and procedures.
  • Ability to manage multiple tasks and priorities in a fast-paced environment.
  • Strong communication skills, both verbal and written.
  • Experience with budgeting and business process improvement is a plus.
Posted 2026-06-07

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