Operations Lead, Command Center

Aurora

Texas

Who We Are
Aurora’s mission is to deliver the benefits of self-driving technology safely, quickly, and broadly.
The Aurora Driver will create a new era in mobility and logistics, one that will bring a safer, more efficient, and more accessible future to everyone.
At Aurora, you will tackle massively complex problems alongside other passionate, intelligent individuals, growing as an expert while expanding your knowledge. For the latest news from Aurora, visit aurora.tech or follow us on LinkedIn.
What We Are Looking For
Aurora is searching for an Operations Lead for Centralized Autonomous Vehicle Operations based in Coppell, Texas. This person will lead a multidisciplinary team of operators who play a crucial role in monitoring and guiding the autonomy performance of vehicles on the road. This position is critical in developing Aurora's capabilities and scaling our commercial operations.
The role requires effective cross-functional communication with developers, dispatch operations, and vehicle operations. The Operations Lead will develop and improve standard work, drive continuous improvement, and develop an effective team with safety, quality, and performance as a foundation. You will curate a culture of ownership, leading by example and managing collaboration with a "Win Together" mindset.
In this role, you will
Lead a team of Command Center leads and operators with varying backgrounds across multiple locations.
Balance company goals, operational risk, and ambiguous operational environments to deliver safe results.
Direct and provide tactical leadership for a multidisciplinary team of Command Center operators across multiple locations and shifts to ensure mission success.
Oversee lane monitoring, L2 triage, commercial optimization, and critical incident responses, ensuring all activities balance operational risk with business objectives.
Design and direct shift briefings to communicate essential Aurora initiatives, daily software changes, and operational updates to ensure alignment at every level.
Track, assimilate, and report on key performance indicators (KPIs) for business reviews, providing strategic oversight of program successes and efficiency gains.
Develop and drive your team by building on individual strengths to ensure continuous growth for scaled operations.
Act as the primary Point of Contact (POC) for key Aurora initiatives as they pertain to the Command Center.
Curate a culture of ownership by leading by example and managing cross-functional collaboration with a "Win Together" mindset.
Interact with the public as an ambassador for Aurora.
Required Qualifications
2+ years of people leadership focusing on growth and development.
Experience staffing and planning managers and an hourly workforce in a 24/7 dynamic environment.
Deep understanding of all Command Center functions including remote assistance, dispatch, mission control, triage, and quality audits.
Exceptional critical thinking, incident management proficiency, and high-risk operational experience.
Ability to prioritize company objectives from ambiguous mission requirements to maximize team and asset utilization.
Safety focus in high-risk environments and experience with emergency response and managing multiple large-scale operations.
Deep understanding of Learning Management System (LMS) tools and training program scaling.
Experience with DOT, FMCSA, and OSHA regulations as they pertain to remote fleet operations.
Proven track record of leading through ambiguity to set clear objectives for geographically disparate teams.
Ability to work rotating shifts as needed, and regular extended shifts and some weekends.
Strong communication, presentation and organizational skills.
Desirable Qualifications
College degree or advanced certificate in an engineering or technical trade.
Experience in an Agile or Scrum environment.
Ability to lead operations independently with little or no supervision.
The base hourly wage range for this position is $87,000 - $138,000 per year. Aurora’s pay ranges are determined by role, level, and location. Within the range, the successful candidate’s starting base pay will be determined based on factors including job-related skills, experience, qualifications, relevant education or training, and market conditions. These ranges may be modified in the future. The successful candidate will also be eligible for an annual bonus, equity compensation, and benefits.
#Mid-Senior
Working at Aurora
At Aurora, we bring together extraordinarily talented and experienced people united by the strength of our values. We operate with integrity, set outrageous goals, and build a culture where we win together — all without any jerks.
We believe in-person work increases collaboration, empathy and our ability to lead effectively. As a result, we operate in a hybrid work environment where Aurorans are in office at least 3 days per week.
Our Careers page provides insight into what it is like to work at Aurora, and you can find all the latest updates in our Newsroom.
Our commitment to safety
At the core of everything we do is our commitment to safety. Building best-in-class self-driving technology will take time, and we believe that each employee at Aurora has a role in contributing to safety, every step of the way. Aurora expects commitment to our safety policies from every employee, and seeks candidates who take an active responsibility, can contribute to building an atmosphere of trust, and invest in the organization’s long-term success by prioritizing working safely, no matter what.
Our commitment to inclusion
Aurora considers candidates without regard to their race, color, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, pregnancy status, parent or caregiver status, ancestry, political affiliation, veteran and/or military status, physical or mental disability, or any other status protected by federal or state law. Aurora considers qualified applicants with criminal histories, consistent with applicable federal, state, and local law. We are also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at [email protected].
For California applicants, information collected and processed as part of your application and any job applications you choose to submit is subject to Aurora’s California Employment Privacy Policy.

Posted 2026-07-30

Recommended Jobs

Product Manager

Weatherford

Houston, TX

Job Purpose Analyze, plan, organize, and commercialize new products and/or services, based on market needs and in line with the corporate and product line strategy. Consult with customers, Geozone,…

View Details

Posted 2026-04-28

Courier/Independent Contractor

Ameriship Parcel Delivery

Odessa, TX

Midland / Odessa, TX ???? Independent Contractors Needed – Midland/Odessa Delivery Routes AmeriShip Parcel Delivery is expanding in Midland/Odessa, TX and is hiring Independent Contractors f…

View Details

Posted 2026-05-19

Registered Nurse Imaging Services

Del Sol Medical Center

El Paso, TX

Strong staffing Support when it matters most. Technology and tools that streamline patient monitoring and communication to help you work more efficiently. Robust supply chains to keep you fully equi…

View Details

Posted 2026-06-28

IT Data Analyst

Pinnacle Group

Houston, TX

Position: Data Analyst - IT IV Location: Houston, Texas Duration: Contract Job ID: 178492 Job Overview: We are seeking a Senior Data Analyst to lead the development of dashboards and analytics …

View Details

Posted 2026-07-27

Aseptic Shift Team Lead

AbbVie

Waco, TX

Company Description This is a MD Fill: B2 Night Shift 6pm-6:30am Wednesday - Friday & every other Saturday About AbbVie AbbVie's mission is to discover and deliver innovative medicines and…

View Details

Posted 2026-06-06

OTR HazMat Company driver (W-2) Job in McKinney, TX by Benefit Trucking

Benefit Trucking

Mckinney, TX

Requirements ~1 year of CDL-A OTR experience ~ Hazmat endorsement ~ No DUI/DWI in the last 5 years ~ No more than 3 moving violations or 3 preventable accidents ~ No excessive speeding (ove…

View Details

Posted 2026-07-29

Quality Assurance Analyst

San Antonio, TX

Kforce has a client that is seeking a Quality Assurance Analyst in San Antonio, TX. Summary: Our client is seeking a Quality Assurance Analyst to support its Complaints and Member Advocacy organizati…

View Details

Posted 2026-07-17

Procurement Planning Manager - (FT)

Dal-Tile

Dallas, TX

Job Description Job Description The Procurement Planning Manager is a first-level manager who is responsible for overseeing and optimizing planning processes to ensure efficient resource all…

View Details

Posted 2026-07-11

Hair Stylist - Luxury Blowout Bar (Arlington)

Pressed Roots

Arlington, TX

Job Description Job Description Summary Pressed Roots is the first silk blow-out bar specializing in textured hair. Combining certified textured hair expertise, nurturing care for hair healt…

View Details

Posted 2026-07-05