Senior Manager, Accounts Receivable

About us

At Auctane, we are united by a passion to help businesses deliver — whatever their size, wherever they are, and however they operate. We make it possible for businesses to meet the ever-changing requirements of their industry and customer expectations. Auctane products enable hundreds of thousands of businesses to annually mail and ship billions of items — over $200 billion worth — to recipients around the globe.

The Auctane family of mailing and shipping software products includes ShipStation, Stamps.com, ShipStation API, Metapack, GlobalPost, and Packlink. Our partners include Amazon, UPS, USPS, eBay, BigCommerce, Shopify, WooCommerce, and Walmart.

Our values

Win as One. Delight Customers. Deliver Great Outcomes.

About the role

Auctane is seeking a strategic Senior Manager, Accounts Receivable to lead and modernize our global receivables function. This role goes beyond traditional AR management—owning not just billing and collections execution, but also policy, strategy, and process improvements that minimize bad debt, strengthen controls, and improve cash flow.

As a senior leader, you will serve as the escalation point for complex issues, partner cross-functionally with Finance, Legal, Sales, and Customer Operations , and drive initiatives around automation, audit readiness, and operational efficiency. This is a high-visibility role with a direct impact on working capital and the company’s financial strategy.

This position is hybrid (3 days per week in office) and is located in Austin, TX.

What will you be doing?

• Lead, mentor, and develop the AR team, fostering a culture of accountability and continuous improvement.


• Lead and manage all accounts receivable, credit, billing, and collections operations across global entities.


• Build, implement, and enforce AR policies and frameworks to ensure accuracy, compliance, and scalability.


• Oversee invoicing processes to ensure timeliness, accuracy, and alignment with contractual and revenue recognition requirements.


• Conduct credit evaluations and approvals, set credit limits, and monitor credit risk exposure for high-value accounts.


• Serve as the executive escalation point for complex collections, disputes, and overdue accounts.


• Develop and execute collection strategies to reduce DSO and improve cash flow.


• Collaborate with Finance, Sales, Legal, RevOps, and Customer Success teams to resolve billing issues and improve processes.


• Partner with Cash Applications and Fraud teams to ensure integrity of receivables data and minimize risk.


• Drive process improvements and automation initiatives to strengthen internal controls and improve efficiency.


• Deliver reporting and insights on collections trends, credit exposure, and AR performance to Treasury and Finance leadership.


• Support internal and external audits, ensuring compliance and timely delivery of documentation.

What are we looking for?

• Bachelor’s degree in Accounting, Finance, or related field (CPA, Certified Credit Executive (CCE), or equivalent a plus).


• 7+ years of AR/collections experience, including at least 3 years in a management role.


• Strong knowledge of credit risk management, billing operations, and collections strategy.


• Proven track record managing AR in multi-entity, high-volume, or complex billing environments.


• Proficiency with ERP systems and advanced Excel skills; experience with billing automation tools or AR analytics platforms preferred.


• Demonstrated ability to influence senior stakeholders and work cross-functionally.


• Strong leadership skills with experience in hiring, mentoring, and developing teams.


• Excellent analytical, problem-solving, and communication skills.


• Experience supporting audits, compliance requirements, and monthly close processes.

What will make you stand out?

• Experience in SaaS, logistics, or eCommerce industries.


• Exposure to fraud prevention, risk management, or revenue operations.


• History of leading large-scale process improvements and transformation initiatives

The Tech

• Billing Platform


• NetSuite


• Looker


• Scribe


• Zendesk


• G-suite applications


• Slack


• Zoom

What do we offer?

• 🏠 We are a hybrid company. All team members at Auctane in Austin come into the office Tuesdays, Wednesdays and Thursdays.


• 🛬Take the reins of your time off with our Flex Time Off policy – because work-life balance should always be in your hands!


• 🌅 We offer 12 paid holidays for all of our US employees!


• 💰401k employer matching program – because your future deserves a friendly boost!


• ⭐️We conduct annual merit reviews to recognize and reward your hard work and achievements.


• 🏟️ Company events, we work hard, play hard! We do our best every day, even at our regular team-building events.


• 🏢 Attractive office space in the heart of central Austin, Texas (free drinks, snacks…).


• 🍽Indulge in weekly catered lunches at our office – a delicious perk to fuel your work.


• 🏐 Health and Wellness: The well-being of our team is super important to us. Choose from different options that include medical, dental, and vision plans.


• 🏋🏾‍♀️Fitness center in the office with Tonal Mirrors, Pelotons, free weights, etc.


• 🧠Employee Assistance Program. We offer up to 8 free mental health sessions.


• 💪🏽We offer gym discounts to help you stay fit and healthy!


• 📚We offer education reimbursement to all employees, ensuring that you can pursue your educational goals while excelling in your career with us. Invest in your future and let us support your growth every step of the way.


• 🔗 Employee Referral Program! We reward employees helping us find top talent!


• 💜 An inclusive, casual and upbeat work environment. The personality and opinions of each of our team members are important and valid; we aim to offer all employees a safe environment where they can be themselves and thrive.

Additional Position Duties: (The following is a list of what all employees, except those with medical accommodation, may be regularly required to do.)

• Sit for prolonged periods of time


• Utilize wrist and hands for a prolonged period of time


• Walk short distances


• Stand for short periods


• Speaking and conversing with others


• Lift up to 25lbs without assistance up to chest height

Equal Opportunity Employer/Veterans/Disabled

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