Spa Concierge - Full-time
The Spa Concierge is responsible for checking in guests at our Life in Balance Spa, scheduling and managing appointments and maintaining the spa facility including locker rooms, quiet lounge and pool deck. Individuals in this role will act as a liaison between guests, spa management and other departments of the resort when necessary.
- Must understand the basic principles of managing PMS system (ResortSuite)
- Capable of dealing with stressful situations calmly and professionally
- Must have excellent communication skills
- Must be computer literate and have the ability to learn various software programs/applications
- Must be able to prioritize tasks and handle multiple tasks simultaneously
- possess a current CPR/First Aid certificate or can receive this certificate within 1 month of hire
- Open availability including evenings, weekends and holidays is required
- Professional demeanor and appearance
Up to $1000 in Wellbeing or Tuition Reimbursement for personal and professional growth*
Discounted and Complimentary Hyatt Hotel nights*
Medical, Prescription, Dental and Vision Insurance on 30thday of employment*
401K with company match*
Generous Paid Time Off program*
Paid Family Bonding Time and Adoption Assistance*
Complimentary daily colleague meals
Employee Stock Purchase Plan*
Access to resort facilities including spa services, programs, hiking trails and fitness center *Exact benefit package is contingent on status All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
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