Project Desk Analyst

Daikin Comfort Technologies Mfg, LP. is seeking a professional, skilled individual for our Project Desk Analyst position at our Waller, TX branch. The Project desk analyst assists with planning, directing, and coordinating activities associated with the post-sale service of HVAC systems. This position manages, plans, and coordinates activities to ensure project goals and objectives are accomplished on time and within budget. 

Why work with us?

> Benefits are effective on day one for all full-time direct hires.

> Training programs are available to help guide team members and develop new skills.

> Growth Opportunities - there are immense opportunities to grow your career.

You will be part of a Global Company - our family brands are backed by Daikin Industries, Ltd.

Position Responsibilities may include: 

• Prepares project reports for management, client, or others. 


• Confers with project personnel/field techs to provide technical advice and resolve problems. 


• Works with manufacturers and contractors in processing warranty and freight claims. 


• Develops and maintains product knowledge and order entry procedures for all products. 


• Manages bid preparation and submittal preparation for both plan and specifications, and miscellaneous. 


• Sets up new service calls, and maintains all job information/status, as needed. 


• Enters sales orders and purchase orders and follows up on parts by other order entries. 


• Orders equipment and parts from manufacturers, as specified by the Account Executive. 


• Records and tracks order acknowledgment and terms of sale to the customer. 


• Manages file set-up and maintenance for projects and customers. 


• Communicates and updates customer and Account Executive on the shipping schedule, and coordinates shipments and deliveries of product to job sites. 


• Maintains backlog of research and updates. 


• Supports accounts payable and accounts receivable activities, as requested.


• Prepares operation and maintenance manuals, as needed. 


• Assists with startup preparations and onsite technical requested assistance. 


• Resolves discrepancies in job progression to ensure client satisfaction. 


• Maintain a complete, and organized filing system. 


• Pulls Job Status Detail reports to determine job and billing completion. 


• Performs other duties as assigned. 

Nature & Scope: 

• Applies advanced knowledge of job area typically obtained through advanced education and work experience 


• Manages projects and processes while working independently and with limited supervision 


• Coaches and reviews the work of lower-level professionals


• Problems faced are difficult and sometimes complex; takes a new perspective on existing solutions 

Knowledge & Skills:

• Proficient in Microsoft Word, Excel, and Outlook is required 


• Ability to read, analyze, and interpret financial reports, and legal documents. Ability to respond to common inquiries or complaints from customers in a polite and professional manner. Ability to clearly communicate, and speak knowledgeably, about their areas of responsibility. 


• Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations. 


• Ability to consistently provide high-quality accurate results. Ability to be flexible and identify answers that are not always readily available. Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form. 


• Ability to apply good judgment, strong work ethic and integrity on the job. 

Competencies:

Experience:

• 3-5 years of project experience 

Education/Certification:

• Degree in engineering or a related field from two-year College or university is required; or two to four years related experience and/or training; or equivalent combination of education and experience. 

People Management : No

Physical Requirements / Work Environment:

• Must be able to perform essential responsibilities with or without reasonable accommodations 

Reports To: 

• Manager, Service 

Qualified Applicants must be legally authorized for employment in the United States. Qualified applicants will not require employer sponsored work authorization now or in the future for employment in the United States.

The Company provides equal employment opportunity to all employees and applicants regardless of a person’s race, color, religion (including religious dress or grooming practices), creed, national origin (including language use restrictions), citizenship, uniform service member or veteran status, ancestry, disability, physical or mental disability (including HIV/AIDS), medical condition (including cancer and genetic characteristics), genetic information, request for protected leave, marital status, sex, pregnancy, age (over 40), sexual orientation, gender, gender identity or expression, political affiliation, or any other characteristic protected by law. The Company will comply with all federal and state regulations and statutes pertaining to individuals with disabilities.