Administrative Support Concierge

: Location: Barton Creek Country Club's success is due to its dedicated, intelligent and self-motivated family of associates who work together to deliver personalized service to the club's members and maintain the company's trademark high standards. If you would like to be a part of an environment where teamwork is emphasized and individual excellence is encouraged, then this is the place for you. Barton Creek Country Club associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, Barton Creek Country Club may be your perfect match. : Omni Hotels & Resorts is seeking Administrative Support Concierge for the beautiful new Barton Creek Country Club! Ranked among the best resorts in Texas: Top 5 Resorts in the Southwest Conde Nast Traveler and Top 5 Resorts in Texas Travel + Leisure World's Best Provides assistance to members and guests as well as administratively supports the Director of Membership and the membership team. Responsibilities:

• As this position is the first and last impression of the clubhouse, it is a primary responsibility of the concierge to offer warm welcomes and fond farewells to all Members and guests entering and departing.
• Answer all incoming phone calls in a prompt, courteous, professional manner and forward to the appropriate destination. Works closely with the entire membership office to ensure phones are covered during business hours.
• Possess an overall awareness of the entire property and its associates in order to direct incoming traffic to their desired destination.
• Extensive administrative duties and responsibilities related to member accounts and the Select Guest program.
• Responsible for actively promoting events to members, taking/compiling reservations for our Member functions and processing sign in sheets and name tags.
• Attend and assist at all Member social functions which involve the membership department.
• Investigate and respond to member questions and concerns regarding their billing statements, make appropriate adjustments, post and reverse charges as necessary.
• Possess a positive attitude and professional manner at all times.
• Maintain high standards of personal appearance and grooming, which include wearing the proper attire and name tag when working.
• Must maintain strict confidentiality within the scope of the membership base.
• Involved in associate events and activities for the Club.
• Perform other duties as assigned by management.

Qualifications:

• Minimum of 3 years administrative assistant experience.
• Education - Associate Degree preferred
• Accounting experience preferred
• Skills; Proficient in Microsoft Office Suite (Word, Excel, PowerPoint and Outlook)
• Knowledge of Birchstreet, Kronos, Synergy, Concur & OnTrack preferred

Omni Hotels & Resorts is an equal opportunity employer. The EEO is the Law poster and its supplement are available using the following links:EEOC is the Law Poster and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to [email protected]