New Car Executive Sales Associate
Job Description
Job Description
New Car Executive Sales Associate
As a New Car Executive Sales Associate at Mercedes-Benz of Sugar Land, you will assist clients by meeting and exceeding their expectations during their buying experience as they achieve their dream owning a luxury vehicle from Mercedes-Benz of Sugar Land.
What's in it for YOU?
- Pay plan with excellent earning potential
- Experienced management team
- Full Benefits package
- Continual training to keep you at the top of your game
- Marketing team on-site
What YOU will do as a New Car Sales Executive:
- Understand that business is built on Customer Satisfaction and devote yourself to ensuring these standards are continuously met
- Determine each Customer's needs by utilizing the Customer Needs Analysis Process
- Select, Present and Demonstrate vehicles per the Vehicle Selection, Presentation and Demonstration Process
- Seek Customer Agreement to purchase/lease a new vehicle per the Customer Agreement Process
- Encourage repeat and referral business as well as customer satisfaction by utilizing our Client Relation Management (CRM) tool
- Deliver new vehicles per the established Vehicle Delivery Process
- Introduce and Educate the buyer to the Dealership Service and Parts Department to ensure they continue to return with all of their service needs
- Clearly understand vehicle equity, values, and trade in options and be able to explain to Customers
- Understand all applicable Federal, State and Local law governing the sales or lease of a vehicle
- Attend all Sales Meetings
- Partner with the Sales Manager to establish, work towards and meet all objectives and expectations set as a member of the New Car Sales Team
You will be given the tools, training and strategies to succeed as a New Car Executive Sales Associate. To get started we are looking for someone with the following Qualifications:
- 3 years of sales experience in a Luxury Automotive retail environment preferred
- High School Diploma or equivalent
- Ability to understand written, electronic and verbal communication
- Professionalism, Organization and Customer Relationship building skills
- Valid in-state driver's license
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