Regulatory Improvement Lead

Regulatory Improvement Lead


Home Counties
Initial 6 months
£400 – £500
Outside IR35
Hybrid


CV’s are being reviewed immediatelyand interviews will be taking place week commencing ASAP


As the Regulatory Improvement Lead, you will work closely with the Director of Housing and Regulatory Lead to coordinate and support the delivery of our Housing Improvement Plan across all landlord services. Your work will directly contribute to addressing non-compliance with the Consumer Standards and improving outcomes for tenants. You will be responsible for leading on updates to actions, policies, and processes.


Your role as a Regulatory Improvement Lead:

• Coordinating service improvement programmes across housing management, ASB, complaints, and tenant satisfaction.
• Supporting assurance gathering and engagement with the RSH and other stakeholders.
• Contributing to the Monthly Housing Board, Regulator Intervention meetings, and resident forums.
• Conducting reviews and analysis to identify themes and drive continuous improvement.
• Supporting the delivery of a customer-focused approach to housing services.

Your previous experience as a Regulatory Improvement Lead:

• Has a strong understanding of the RSH’s role and the Consumer Standards.
• Brings experience from housing, governance, risk, or regulatory environments.
• Can work across service areas (not just housing management) to drive improvement.
• Has excellent communication, stakeholder engagement, and analytical skills.
• Understands the inspection regime and the importance of tenant voice and satisfaction.
• Is organised, collaborative, and able to manage multiple priorities.

If you’re interested in discussing this opportunity in more detail or know someone who this may be of interest to, please contact Josie Main on 0117 3137110 or apply today.

(We offer a senior referral scheme upon successful placement of your recommendation so please do get in contact)

Our clients are passionate about creating and evolving a diverse workforce and do not discriminate against any employee or applicant. Recruiting decisions are based on your experience and skills. Any reasonable adjustments in the workplace will be fully supported during the application and hiring process

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