Cash Application & AR Specialist

Full-time

Description

The Cash Application & AR Specialist is responsible for ensuring timely and accurate application of customer payments across multiple payment methods, maintaining clean and current accounts receivable records. The ideal candidate is detail-oriented, highly organized, and possesses a strong sense of urgency, thriving in a fast-paced, high-volume environment.

Essential Duties and Responsibilities

• Accurately post customer payments received via checks, ACHs, credit cards, lockbox, wires, and remote deposit.
• Research and resolve unidentified, short-paid, or misapplied payments promptly. Work closely with Credit & Collection, Inside Sales, and Customer Service teams to resolve payment discrepancies, customer orders, invoices, and RMAs.
• Communicate effectively with customers/employees to resolve payment processing issues.
• Responsible for daily cash posting following the established cash application process.
• Independently research, resolve, and manage payments and remittance discrepancies.
• Assist in AD hoc report and cross-functional projects and other duties as assigned.

Requirements

Travel Required? No

Required/Preferred Education & Experience

• High School diploma required, some college or secondary education in business, finance, mathematics, or accounting is preferred.
• 1+ year of related accounts payable/receivable experience required.
• Experience with Infor ERP systems such as Syteline preferred.

Required Skills and Abilities

• Proficiency in Microsoft Excel.
• Accountability: holds self-accountable for complying with policies, procedures, and work requirements.
• Adaptable: ability to remain flexible to work on varying tasks in a team as well as individually.
• Collaborative: encourages unity, works well within a team, and makes productive contributions to the group.
• Culture champion: high energy and promotes a positive team environment where all members feel included and respected.
• Customer Service: commitment to delivering quality and timely support with a pleasant demeanor to internal and/or external customers.
• Communication: ability to convey information (written & verbal) in a straightforward and professional manner.
• Data entry: ability to enter information accurately and efficiently.
• Detail oriented: delivers high-quality work with little to no errors.
• Organized: neat in thinking and action that supports managing competing demands, handling a heavy workload, and maintaining accuracy in a high volume, fast-paced environment.
• Problem Solver: demonstrates independent judgment and discretion to recognize problems, identify causes and take corrective action.
• Plans & aligns: finds out the proper sequence of activities to efficiently complete tasks.
• Results oriented: sets high standards for own performance in order to meet goals and deliver expected results.
• Self-directed: ability to work independently or with minimal supervision
• Time Management: ability to coordinate tasks to maximize productivity.

Benefits

• Competitive medical, dental, and vision insurance plans
• 401(k) retirement plan with company match
• Paid time off and company-paid holidays
• Employer-paid life and disability insurance
• Hybrid work schedule with one remote workday per week
• Learning partnership and professional development opportunities

Salary Description

52,000.00 per year