Senior Retail & Commercial Account Manager

About us

At ExxonMobil, our vision is to lead in energy innovations that advance modern living and a net-zero future. As one of the world's largest publicly traded energy and chemical companies, we are powered by a unique and diverse workforce fueled by the pride in what we do and what we stand for.

The success of our Upstream, Product Solutions and Low Carbon Solutions businesses is the result of the talent, curiosity and drive of our people. They bring solutions every day to optimize our strategy in energy, chemicals, lubricants and lower-emissions technologies.

We invite you to bring your ideas to ExxonMobil to help create sustainable solutions that improve quality of life and meet society's evolving needs. Learn more about our What and our Why and how we can work together .

About Houston

ExxonMobil's state-of-the-art campus north of Houston serves as home to its Upstream, Product Solutions and Low Carbon Solutions businesses and their associated service groups. The facility opened in 2014 and accommodates more than 10,000 employees and visitors.

By bringing many global functional groups together, the campus provides employees with the tools and capabilities needed today, and in the future, to achieve business objectives and accelerate the discovery of new resources, technologies and products. It was designed to foster improved collaboration, creativity and innovation and enhance the company's ability to attract, develop and retain the top talent in the industry.

The campus is located in Spring, Texas, on 385 wooded acres immediately to the west of Interstate Highway 45 (I-45), at the intersection of I-45 and the Hardy Toll Road, approximately 25 miles from the cultural vibrancy of downtown Houston.

The campus was constructed to the highest standards of energy efficiency and environmental stewardship. Its design incorporates extensive research into best practices in building and workplace design through extensive benchmarking of the world's top academic, research, and corporate facilities.

Learn more about what we do in Houston here.

What role you will play in our team

The Senior US Retail & Commercial Fuels Account Manager is responsible for developing and maintaining customer relationships for the sale of branded and unbranded fuels to regional and national accounts. The role is office-based in Spring, TX and will involve travel (typically 40-60% a month). The role involves interfacing externally with fuel buyers and internally with customer service, credit, pricing, and supply contacts. The individual will be the primary contact for customer interactions and will be expected to grow volume with existing relationships while also prospecting volume growth with new customers.

What you will do

Assume overall responsibility for customer / territory portfolio:

• Sales management
• Account management
• Coordination with partners for supply, credit, payment terms, pricing and invoicing activities
• Act as focal point between customer and ExxonMobil
• Develop account strategies; deliver optimum brand and customer experience
• Optimize general interest and cross functional returns through interactions with value chain partners
• Develop and maintain strong business relationships with key customer and third party contacts
• Develop and maintain market awareness and understanding of supply, pricing, operations and logistics
• Execute territory strategies to improve customer portfolio based on risk - reward principles (focusing on high grading for maximum general interest)
• Ensure that the marketing offer elements are consistently applied
• Promote full and consistent execution of all plans and programs - support adoption of best practices
• Steward, adhere to and execute all management systems and standards (safety, controls, legal, etc.)
• Effectively use pipeline tracker to:
• Ensure pipeline opportunities are aligned with organization objectives
• Manage applicable sales opportunities through the sales process
• Identify new opportunities and maintain effective opportunity pipeline flow
• Work with internal partners to assess customer opportunities with a view to the general interest
• Contribute to projects and special initiatives as assigned
• Attend local / affiliate industry associations and key third party interactions (as required)
• Attend skills and competency development training

About you

Skills and Qualifications:

• Bachelors in Engineering, Business, Finance, Management, Supply Chain, Marketing or equivalent degree
• Willing to travel; flexible and adaptable to changing demands and priorities
• Demonstrated ability to handle multiple priorities and stakeholders
• High degree of systems skills - MS Suite, Tableau, Salesforce, etc and easily develops proficiency in new systems
• Selling skills - preferably experience in Wholesale Fuels or Trading
• Strong analytical and interpersonal skills

Preferred Qualifications:

• Customer Relationship Management
• Business/Market Knowledge
• Teamwork
• Cultural Sensitivity & Diversity
• Personal Effectiveness
• Strong analytical and communication skills
• Commercial Selling Skills

Your Benefits

An ExxonMobil career is one designed to last. Our commitment to you runs deep: our employees grow personally and professionally, with benefits built on our core categories of health, security, finance, and life. We offer you:

• Pension Plan: Enrollment is automatic and at no cost to you. The basic benefit is a monthly annuity to be paid to you in retirement for the rest of your life.
• Savings Plan: You can contribute between 6% and 20% of your pay and are encouraged to enroll right away. If you contribute at least 6% to your savings plan, the Company will contribute a 7% match.
• Workplace Flexibility: We have several programs such as "Flex your Day", providing ad-hoc flexibility around when and where you work, as well as longer-term programs such as leaves of absence and part-time work.
• Comprehensive medical, dental, and vision plans.
• Culture of Health: Programs and resources to support your wellbeing.
• Employee Health Advisory Program: Provides confidential professional counseling for you and your family, including tools and resources promoting mental health and resiliency at no additional cost to you.
• Disability Plan: Income replacement for when you cannot work due to illness or injury occurring on or off the job. Enrollment is automatic and at no cost to you.

More information on our Company's benefits can be found at

Please note benefits may be changed from time to time without notice, subject to applicable law.

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Equal Opportunity Employer

ExxonMobil is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, sexual orientation, gender identity, national origin, citizenship status, protected veteran status, genetic information, or physical or mental disability.

Nothing herein is intended to override the corporate separateness of local entities. Working relationships discussed herein do not necessarily represent a reporting connection, but may reflect a functional guidance, stewardship, or service relationship.

Exxon Mobil Corporation has numerous affiliates, many with names that include ExxonMobil, Exxon, Esso and Mobil. For convenience and simplicity, those terms and terms like corporation, company, our, we and its are sometimes used as abbreviated references to specific affiliates or affiliate groups. Abbreviated references describing global or regional operational organizations and global or regional business lines are also sometimes used for convenience and simplicity. Similarly, ExxonMobil has business relationships with thousands of customers, suppliers, governments, and others. For convenience and simplicity, words like venture, joint venture, partnership, co-venturer, and partner are used to indicate business relationships involving common activities and interests, and those words may not indicate precise legal relationships.

Job ID: 82843

Nearest Major Market: Houston
Job Segment: Sustainability, CRM, Engineer, Relationship Manager, Energy, Research, Technology, Engineering, Customer Service