Inside Sales & Customer Care Associate
Inside Sales & Customer Care Associate
Location: Hybrid
Job Type: Full-Time (40+ hours/week)
Schedule: Flexible; occasional half-day Saturdays required
Job Summary
HireFrontier is hiring an Inside Sales & Customer Care Associate on behalf of a retail client. This role blends product consultation, order support, and floor operations for someone who enjoys helping customers find the right solution.
Responsibilities
● Greet customers warmly and create a positive in-store experience
● Respond to inquiries in person, by phone, and by email promptly
● Recommend products, including specialty and spec-driven items
● Process sales, build quotes, and manage custom/special orders accurately
● Take payments using POS, cash register, and inventory systems
● Track stock levels and coordinate transfers from a secondary location as needed
● Keep customers updated on order status and delivery timing
● Maintain a clean, organized, well-stocked sales floor
● Support daily operations and inventory accuracy
Qualifications
● Prior retail, inside sales, or customer-facing experience in a fast-paced setting
● Strong relationship-building skills
● Friendly, dependable, and motivated
● Comfortable learning new software and POS/inventory systems
● Strong verbal and written communication
● Organized with strong attention to detail
Benefits
● Competitive hourly pay with overtime potential
● PTO and paid holidays
● Health, dental, and vision options
●401(k) with company match where applicable
● Paid training and career development
● Performance bonuses and recognition programs
● Stable, full-time schedule
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