Practitioner Technology Services Delivery

Are you a visionary technology leader with a passion for innovation? ReSource Pro is looking for a Senior Principal, Technology Services to drive the design, development, and delivery of cutting-edge technology solutions that transform the insurance industry.

Your role...
The Sr Principal, Technology Solutions is a high-impact role focusing on core property and casualty (P&C) insurance platforms and acts as a trusted advisor to both clients and internal teams. This role is at the forefront of delivering transformative initiatives that enhance operational efficiency, elevate customer experience, and deliver meaningful business outcomes.

All remote positions are based in the United States,
and candidates must reside within the U.S. to be eligible for consideration.

In this role you will...

• Serve as a subject matter expert on core P&C insurance platforms and the broader insurance technology ecosystem.
• Partner with sales and client executives to drive and refine the opportunity pipeline.
• Lead client discovery workshops to assess business needs, pain points, and technical environments.
• Develop high-level solution approaches, blueprints, integration patterns, and implementation roadmaps based on client requirements.
• Collaborate with cross-functional teams (sales, consulting, delivery) to create compelling proposals, statements of work, and technical solution narratives for RFP responses.
• Lead and support end-to-end delivery of technology engagements, from planning and design to implementation and transition, ensuring quality and alignment with client expectations.
• Collaborate with both offshore and onshore teams to ensure technical alignment, delivery quality, and client satisfaction, while meeting timelines, budget, and contractual commitments.
• Develop reusable accelerators (e.g., playbooks, templates, APIs) to speed deployments and lower ownership costs.
• Partner with Client Executives and Sales Engineers to tailor technology solutions and drive client relationships from start to finish.
• Equip sales teams with effective materials (pitch decks, use cases, briefs) to support client engagement.
• Mentor junior team members, foster cross-functional collaboration, and promote best practices across teams and regions.
• Strengthen partnerships with platform providers and systems integrators.

To be successful, you will need...

• ​​15+ years of experience in insurance technology, with a strong focus on core platform implementation and integration.
• 10-15 years of experience hands-on experience delivering complex technology solutions utilizing property and casualty (P&C) insurance platforms: Guidewire, Duck Creek, Vertafore, Majesco, Insurity, Applied Epic.
• ​Experience with system architecture, integration design, and insurance-specific workflows.
• ​Demonstrated experience in integrating AI and automation capabilities in technology solutions.
• ​Familiarity with common APIs, middleware tools, and batch processing techniques in insurance IT ecosystems.
• Deep understanding of property & casualty insurance lines and operations (policy, billing, claims).
• Demonstrated indepth understanding of Agile, Scrum, and traditional SDLC delivery methodologies.​

Your Compensation…

Our salary ranges are based on paying competitively for our size and industry, and are one part of the total compensation package that also includes annual bonus eligibility, benefits, and other opportunities at ReSource Pro. Individual pay decisions are based on a number of factors, including qualifications for the role, experience level, skillset, geography, and balancing internal equity relative to other ReSource Pro employees. This is a remote position and the salary range for most locations for this role is $145,899-247,039 annually. The salary range may vary based on the specific geographic location in which the candidate resides.

Your Benefits & Perks...

• 100% paid employee health insurance on Day 1
• Eligible for all medical, dental, and vision benefits on Day 1
• Remote & Hybrid work available.
• 401k with employer match, vested on Day 1
• Generous PTO plan with paid holidays + floating holidays
• Development and growth opportunities
• Comprehensive wellness program and prioritization of employee health
• Fun and teamwork-oriented work environment

Your Interview Process…
To be considered for this position, please submit your application. If you meet the qualifications for the role, a member of our Talent Acquisition team will be in touch to schedule an interview via zoom.
The standard interview process includes:

1. Behavioral Interview with Talent Acquisition
2. Online talent assessment
3. Hiring Manager interview
4. Team interview
5. Final stakeholder interview

About ReSource Pro:

Focused exclusively on the insurance industry, ReSource Pro is a trusted strategic operations partner to insurance organizations seeking to increase their productivity and profitability. With a global team of more than 10,000 employees, ReSource Pro operates at the critical intersection of people, process, technology, and data to serve more than 1,800 clients across the carrier, broker, and MGA segments – consistently earning a +96% client retention rate for over a decade. It offers expert advisory services, proven business process management optimization and transformative data and technology solutions. For the 15th time since 2009, it was recognized in 2024 by Inc. 5000 as one of the fastest growing companies in the US. 

Equal Employment Opportunity Policy

ReSource Pro provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.