Case Manager I-III Children's BH [1286]

Job Description

Job Description

Position: Case Manager I-III Children’s BH [1286]

Program: Amarillo, Texas – Children’s Behavioral Health

Salary range:

Case Manager I: $40,809.60 Annually

Case Manager II: $43,305.60 Annually

Case Manager III: $46,009.60 Annually

Shift available: Full-time

At Texas Panhandle Centers (TPC), you’ll be part of a caring team dedicated to making lives better for over 10,000 individuals and families each year across the Texas Panhandle. As a non-profit, TPC provides a wide range of services from mental health and substance use support to intellectual and developmental disability care, empowering clients of all ages to achieve dignity and independence. With seven service centers located throughout the region, our staff work together with our clients to achieve our mission to create an accessible system of care that supports individual choice and truly make a difference. We invite you to join us in our vision of “Making Lives Better!”

Essential duties and responsibilities:

• Staff will maintain ethical and professional communications at all times using respectful Trauma-Informed Care language
• Serve as a Skills Trainer Specialist for the Children’s Behavioral Health Department, covering Amarillo and regional areas as needed
• Will be responsible for teaching and role modeling skills that addresses community living, social, coping, problem solving, anger management, parenting & self- control skills to families and youth ages 3-18
• Will be trained in TRR approved curriculums that emphasize evidence-based practices to help improve daily functioning
• Position will organize and provide culturally competent care activities and collaborate among all participants involved with the youth’s care
• Additional duties can include assessment & treatment planning, working within the team to ensure appropriate services are delivered, engaging family by providing outreach and education, and taking a family & person-centered approach to help identify strategies and objectives
• Will provide services via phone & face-to-face, in both home and community-based settings
• This position will spend at least half of his/her working time directly working with the youth, family, and/or family supports
• Position will assist & collaborate with C&A BH Team in promoting skills development and covering Amarillo and regional areas throughout the Texas Panhandle
• Adheres to TPC Business Code of Conduct and reports concerns if ethical and/or business standards defined in the code are compromised

Required qualifications to be successful in the job:

• Bachelor’s degree from an accredited university with a major in psychology, sociology, social work, counseling, or other related human services field for QMHP credentialing
• For Case Manager I, no experience required
• For Case Manager II, minimum one (1) year of experience in behavioral health case management
• For Case Manager III, minimum two (2) years of experience in behavioral health case management
• Graduate work in a related field may be substituted for up to one (1) year of experience
• Employees may be required to utilize their personal mobile phones for two-factor authentication (2FA). Full statement under Informational Documents:
• Must have a valid Texas driver’s license and be insurable under agency vehicle policy
• Must be 18 years of age or older

Preferred qualifications to be successful in the job:

• Bilingual
• Experience working with youth and families

At TPC, passion and meaningful work are rewarded! We offer full-time employees:

• Click here for TPC’s FY2026 Summary of Benefits
• 501(c)(3) designation – you can apply for the Public Service Student Loan Forgiveness
• Robust benefit offerings – Medical, Urgent Care visits for a low $10 co-pay, Dental, and Vision
• Employer paid life insurance (1.5 times employee’s salary)
• Staff automatically enrolled into a 457 Retirement Account at 1% of their annual salary. Employer Match 1% higher than employee’s contribution up to 6% in the 403 (b) or 457 Retirement Savings Plan
• Paid time off – PTO accrual, Holidays
• One (1) annual Mental Health Floating Holiday, one (1) annual Celebrate Diversity Floating Holiday, and one (1) annual A Day to Remember Floating Holiday available to staff after 90 days of employment
• Additional Supplemental Coverage available i.e. Disability, Accidental, Cancer, Critical Care, and Section 125 Flexible Spending Account Plan
• Teladoc – gives you or your immediate family members in the household access to a medical provider free of charge via telephone or video
• Employee Assistance Program (EAP) – gives you or your immediate family members in the household access to behavioral health, financial, and legal counseling in person or via telephone