Medical Assistant - Medical Center

Job Description

Job Description

Description:

Join Our Oncology Team! As a Medical Assistant in Oncology, you’ll support patient care under the guidance of licensed nurses and physicians, contributing to both direct and indirect patient care tasks. This dynamic role offers the opportunity at our Corpus Christi location. Be part of a team that makes a real difference in patients' lives while working in a rewarding and supportive environment. Apply today to join our dedicated healthcare team!

Benefits:

• Insurances: Life, medical, dental, short term and long-term disability
• 401K
• Free parking
• PTO
• Holidays
• Competitive salary
• Employee Assistant Program
• Tuition Reimbursement
• Continuing Medical Education Allowance
• Pet Insurance
• Employee Discounts
• Next Level PRIME

ESSENTIAL FUNCTIONS:

Laboratory Services

Venipuncture and Specimen Processing:

• Perform venipunctures and finger sticks.
• Process specimens, including blood, urine, and stool, following practice policies.

Quality Control and Maintenance:

• Conduct quality control testing.
• Maintain and troubleshoot laboratory instruments

Vital Signs and Triage:

• Measure and record vital signs.
• Assist with patient triage.

Additional Tasks:

• Undertake other clinic-related duties as required.

Clinic Admissions:

Vital Signs:

• Measure and record full vital signs, including weight, height, pulse, oxygen saturation, and blood pressure.

Documentation and Assistance:

• Complete MA rooming notes at every visit.
• Assist the physician with clinic visit exams as needed, including pap smears, chaperoning breast and rectal exams, and bone marrow biopsies.

Patient Transport and Communication:

• Transport patients using a wheelchair when necessary.
• Return calls for routine follow-up and testing appointments.
• Process radiology orders, referrals, and medication orders.
• Maintain professional communication with all staff through email and Teams.

Indirect Care Activities:

Patient Care Supply Management:

• Manage and ensure availability of patient care supplies.

Scheduling:

• Schedule patient appointments and coordinate tests and procedures as ordered by the physician.

Chart Management:

• Prepare charts for physician clinics.
• Verify that all results are included in the chart before the visit.
• Obtain any missing reports prior to the physician’s exam.

Additional Duties and Responsibilities:

• Perform other tasks as assigned to support clinic operations and patient care.

Direct Patient Care

• In the clinic admissions role, the Medical Assistant (MA) is responsible for admitting patients, obtaining and documenting vital signs, and processing laboratory samples as per practice policies. They monitor deviations from normal ranges, report them, and repeat measurements if needed. The MA updates patient charts with vital signs, lab results, medication lists, and new prescriptions. They assist the attending physician by preparing patients for exams, providing necessary equipment and supplies, and supporting patient positioning and transfer. Additionally, the MA ensures CBC results and other essential information are accurately documented in both paper and electronic records.

• During clinic discharge, the Medical Assistant (MA) ensures that patients are scheduled for follow-up appointments as directed by the physician. Patients receiving therapy are guided to the treatment area or scheduled for therapy as directed by the nurse. The MA completes and submits precertification and authorization requests to the insurance staff. They also schedule any required tests for future appointments and provide necessary preparation instructions. For patients needing transportation, the MA provides a wheelchair and assists with their departure, coordinating with family or accompanying them as needed.

Laboratory Services

• The Medical/Laboratory Assistant (MA) is responsible for obtaining written orders for laboratory testing from the nurse or physician for each patient. They determine which tests are performed on-site and which are sent to reference laboratories. The MA collects samples through finger sticks or venipuncture according to practice policies and ensures samples are properly labeled and stored. They communicate any changes in reference lab requirements to the nursing staff and assist in ensuring accurate sample collection by all staff members. All lab services are conducted in accordance with practice policies and CLIA guidelines.

• The Medical/Laboratory Assistant (MA) identifies the appropriate reference lab for each patient, with assistance from insurance if needed. They complete requisition forms either on paper or using the lab's online system and select the correct specimen containers as per the lab’s requirements. The MA provides verbal and written instructions to patients for self-collection when necessary, collects specimens following practice and CLIA guidelines, and processes and stores samples until they are picked up by the reference lab.

• The Medical/Laboratory Assistant (MA) performs on-site testing, including CBCs for hematology according to practice policies, as outlined in the Lab Policy and Procedure Manual. They also conduct urine dipstick tests, pregnancy tests, finger stick tests for PT/INR, and Hemoccult stool tests, following the manufacturer's instructions and documenting the results in the patient chart.

• The Medical/Laboratory Assistant (MA) retrieves reference lab reports daily and as needed, forwarding the original copies to the nursing staff and keeping duplicate copies in the lab for one month. On-site test results are reported in writing according to practice policy and added to the patient chart for review by the nurse or physician. Any alert or panic values are communicated verbally to the nurse or physician immediately.

• The Medical/Laboratory Assistant (MA) is responsible for managing laboratory supplies, including collection containers, requisition forms, and testing materials. They perform routine maintenance on hematology instruments as outlined in the instrument's manual and address any deviations needing technical assistance. The MA ensures all quality assurance (QA) and proficiency testing (PT) standards are met according to practice policies, as detailed in the Laboratory Policy and Procedure Manual. Additionally, they maintain effective communication with reference laboratory field staff to support optimal collaboration between the office and the lab.

Clinic Support Services

•The Medical/Laboratory Assistant (MA) manages biohazardous waste in accordance with practice standards, ensuring laboratory and exam room waste is removed and sealed weekly or as needed. They conduct monthly inventory checks, discarding expired items and reordering supplies as necessary.

Telephone Back Up

• When the receptionist is unavailable or needs help with incoming calls, the Medical/Laboratory Assistant (MA) acts as the backup. They handle phone calls by answering, screening, transferring them to the appropriate staff, or taking messages. Voicemails are checked daily, and calls are returned by the end of the day.

Comments:

This description outlines the essential job functions, general supplemental duties, and key requirements for the position. It is not a comprehensive list of all responsibilities and requirements for the role. Management reserves the right to assign additional functions and modify duties as needed.