Chief Commercial Officer

Job Description

Job Description

Chief Commercial Officer (CCO)

Kelly® Science & Clinical is seeking Chief Commercial Officer for a direct hire opportunity with or client who is a Integrated Research Organization focused on bridging the gap between cutting-edge clinical trials and the patients who need them. If you are passionate about translating scientific evidence into impactful product strategies and are ready to leverage your expertise on a global stage, trust The Experts at Hiring Experts.

The Chief Commercial Officer (CCO) plays a critical role in setting the overall commercial strategy for the IRO and DCT business for the company. The CCO is responsible for the strategic leadership, direction and execution of all business development related activities for the business. As well as ensuring the correct dashboards, analytics and reports align with the strategy and sets metrics, and ensures our client meets revenue and margin goals. This role is responsible for assessing all the tools, systems and processes for sales, marketing and proposals and ensuring simplicity and scalability and making improvements. The CCO also helps lead and set the market strategy and branding for the business.

We are looking for a strong driver, with collaboration skills to work with peers across departments to ensure we are working in tandem to both acquire new business and deliver results. Additionally, this will be a hands-on leader that can ensure we have the top winning team by identifying talent, coaching, developing and accessing talent, by reviewing pipeline and assessing skills/abilities in sales meetings with clients. This position would be responsible for strategic sales, inside sales, business development, proposals and marketing.

Essential Duties:

• Develop and execute a comprehensive IRO commercial strategy aligned with the company's vision and goals.
• Lead market analysis to identify growth opportunities and emerging trends in the clinical research industry.
• Drive business development efforts to secure new partnerships, enhance client relationships, and expand the client base.
• Oversee the sales process, ensuring effective lead generation, proposal development, and contract negotiations.
• Create a market/branding strategy and ensure compelling messaging and positioning strategies to effectively communicate company value propositions.
• Optimize digital marketing and outreach programs to increase brand awareness and engagement.
• Build, coach and develop a high-performing commercial team focused on achieving strategic objectives.
• Build scalable processes and ensure the correct reports, systems and tools to support the commercial team that encourages success.
• Foster a culture of collaboration, accountability, and continuous improvement across all commercial functions.
• Work closely with operations, clinical, and research teams to align commercial initiatives with service delivery capabilities.
• Ensuring feedback from clients and stakeholders is incorporated into service improvements and innovation.
• Establish key metrics, dashboards and reports to measure the progress and success of commercial initiatives and report to the executive team and board of directors.
• Analyze market and sales data to drive informed decision-making and strategic adjustments.
• As part of the company’s leadership team, ensure that all activities of the organization are aligned to meet customer needs.

Supervisory Responsibilities:
• Manage and lead teams to ensure business goals, deadlines, and performance standards are met according to benchmarks set and established company guidelines.
• Set and communicate goals for performance and deadlines in ways that compel and motivate the team.
• Ensure active engagement and commitment to our company
• Ensure goals and performance standards are met.
• Practice continuous improvement and oversee work activity to increase efficiency of and improve the effectiveness and productivity of assigned team.
• Monitor employee productivity and provide constructive feedback and coaching in areas that need improvement.
• Identify, recommend, and implement appropriate/necessary training and professional development for self and staff reporting to the position.
• Ensure adherence to legal and company policies and procedures and partner with TalentServices to regarding recommended appropriate action.

Qualifications:
• Exceptional strategic planning and execution capabilities, with the demonstrated ability to translate vision into actionable go to market plans and initiatives.
• Proven leadership abilities with a track record of building and developing high-performing teams
• Proven experience and success driving significant revenue growth, expanding market share, and achieving commercial targets
• Exceptional verbal and written communication skills, including the ability to effectively convey ideas and information clearly and concisely
• Outstanding presentation skills and able to present to executives and large groups at conferences.
• Strong interpersonal and negotiation skills.
• Ability to effectively engage and collaborate with staff at all levels of the organization.
• Knowledge of applicable regulations and standards affecting pharmaceutical, biotech and medical device products.
• Strong process mapping abilities and building or upgrading tools, systems and processes.
• Ability to consistently manage numerous high-priority concurrent projects.
• Excellent analytical skills, with an aptitude in sound decision-making and problem-solving in pressure situations
• Creative thinker and able to develop innovative approaches and ideas to meet challenges
• Ability to work independently and collaborate across different teams to meet company goals and projects.
• Fully competent in Microsoft Office 365 (Outlook, Word, Excel, PowerPoint, Teams) SharePoint, and CRM Systems, with the ability to leverage technology to drive strategic and operational success.

Education and Experience
• Bachelor’s degree in business, economics, marketing or relevant discipline.
• MBA preferred
• 12+ years of leadership experience in IRO, pharma or CRO industry with 4 years in Iro experience.
• Minimum of 7 years managing functions inclusive of business development

Environment:
• This is a hybrid position operating in a home-office environment/corporate office and as needed at local clinical research site. This role routinely uses standard office equipment such as computers, printers, copiers, and phones.
• Travel (up to 50%) is required to support the position’s responsibilities.

As part of our promise to talent, Kelly supports those who work with us through a variety of benefits, perks, and work-related resources. Kelly offers eligible employees voluntary benefit plans including medical, dental, vision, telemedicine, term life, whole life, accident insurance, critical illness, a legal plan, and short-term disability. As a Kelly employee, you will have access to a retirement savings plan, service bonus and holiday pay plans (earn up to eight paid holidays per benefit year), and a transit spending account. In addition, employees are entitled to earn paid sick leave under the applicable state or local plan. Click here for more information on benefits and perks that may be available to you as a member of the Kelly Talent Community.

Why Kelly® Science & Clinical?

Kelly Science & Clinical is your connection to premier scientific and clinical companies looking to hire industry experts just like you. Our team creates expert talent solutions to solve the world’s most critical challenges. Every day, we match science professionals with dream jobs that fit their skills, interests, and career goals-it’s the way we think job searching should be. Nearly 100 percent of our science recruiters have a professional background and education in science, so we know a thing or two about the science market and how to get your expertise noticed.

About Kelly

Work changes everything. And at Kelly, we’re obsessed with where it can take you. To us, it’s about more than simply accepting your next job opportunity. It’s the fuel that powers every next step of your life. It’s the ripple effect that changes and improves everything for your family, your community, and the world. Which is why, here at Kelly, we are dedicated to providing you with limitless opportunities to enrich your life-just ask the 300,000 people we employ each year.

Kelly is committed to providing equal employment opportunities to all qualified employees and applicants regardless of race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or any other legally protected status, and we take affirmative action to recruit, employ, and advance qualified individuals with disabilities and protected veterans in the workforce. Requests for accommodation related to our application process can be directed to the Kelly Human Resource Knowledge Center. Kelly complies with the requirements of California’s state and local Fair Chance laws. A conviction does not automatically bar individuals from employment. Kelly participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.

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