Patient Care Technician

Patient Care Technician

The Patient Care Technician (uncertified, certified, unlicensed, or licensed) provides safe, quality health care services or assistance to patients under the supervision & direction of a registered nurse or other designated health care professional in accordance with level of experience, education, policies & procedures.

Note: "patients" refers to patients, clients, residents, participants, customers, members

Our Trinity Health Culture: Knows, understands, incorporates & demonstrates our Trinity Health Mission, Values, Vision, Actions & Promise in behaviors, practices & decisions.

Work Focus: Performs clinical care activities (direct or indirect) for patients within the "scope of practice" laws & training received; Cares for patients safely by assisting in clinical care services or engaging in administrative activities (e.g., maintaining records or supplies) that enhance or improve coordination, preparation & flow of the care experience.

Process Focus: Knows, understands & incorporates basic or essential area of practice (document, coordinate, communicate) & training standards.

Communication: Uses clear, effective, respectful language & communication methods / means.

Environment: Performs work in a safe, engaging, & supportive manner; Influences the responsible use of resources; Accountable for continuous self-development & supporting the growth of others.

Maintains a working knowledge of applicable federal, state & local laws/regulations, Trinity Health Integrity & Compliance Program & Code of Conduct, as well as other policies, procedures & guidelines in order to ensure adherence in a manner that reflects honest, ethical & professional behavior & safe work practices.

Functional Role (not inclusive of titles or advancement career progression): NS II assistive: Unlicensed / noncertified assistive role (direct or indirect); Entry level position; Trained to function in an assistive role to the licensed nurse or other colleagues by performing patient care Activities of Daily Living (ADL) as delegated by the nurse; Participates in continuous surveillance, rounding or monitoring for safety; Offer compassion & patience as an essential member of the healthcare team (e.g., answering call lights, patient encouragement / greeting, stock / retrieve supplies or equipment, room turnover, mobilize patients, repositioning, transporting, discharge coordination).

Minimum Qualifications: Currently enrolled in high school, in process of completing a GED, or has obtained high school diploma or GED; Meets requirements for applicable state(s) of engagement. Valid driver's license where required by assignment.

Additional Qualifications (nice to have)

Physical & Mental Requirements & Working Conditions (General Summary)

• Exposure to conditions which may be considered unpleasant to sight, touch, sound &/or smell. Occasional
• Exposure to fumes, odors, dusts, mists & gases, biohazards / hazards (mechanical, electrical, burns, chemicals, radiation, sharp objects, etc.). Occasional
• Exposure to or subject to noise, infectious waste, diseases & conditions. Occasional
• Exposure to interruptions, shifting priorities & stressful situations. Frequent
• Ability to follow tasks through to completion, understand & relate to complex ideas / concepts, remember multiple tasks & regimens over long periods of time & work on concurrent tasks / projects. Frequent
• Ability to read small print, hear sounds & voice / speech patterns, give / receive instructions & other verbal communications (in-person &/or over the phone / computer / device / equipment assigned) with some background noise. Frequent
• Perform manual dexterity activities &/or grasping / handling. Continuous
• Ability to climb, kneel, crouch &/or operate foot controls. Frequent
• Use a computer / other technology. Frequent
• Sit with the ability to vary / adjust physical position or activity. Frequent
• Maintain a safe working environment & use available personal protective equipment (PPE). Continuous
• Comply with Trinity Health's Code of Conduct, policies, procedures & guidelines. Continuous
• Ability to provide assistance in the event of an emergency. Occasional

Direct Healthcare Services: Perform activities that require standing / walking with the ability to vary / adjust physical position or activity. Continuous

Lift a maximum of 30 pounds unassisted. Frequent

Use upper & lower extremities, engage in bending / stooping / reaching & pushing / pulling. Frequent

Work indoors (subject to travel requirements) under temperature-controlled & well-lit conditions. Continuous

Encounter worksites (e.g., patient homes) or travel to worksites that may have variable internal & external environmental conditions. Continuous

Perform work that involves physical efforts (e.g., transporting, moving, positioning &/or ambulating patients). Continuous

Indirect Healthcare / Support Services: Perform activities that require standing / walking with the ability to vary / adjust physical position or activity. Occasional

Lift a maximum of 30 pounds unassisted. Occasional

Experience of long periods of walking / standing / stooping / bending / pulling &/or pushing. Occasional

Encounter a clinical / patient facing / hands on interactive work environment. Occasional

Work indoors (subject to travel requirements) under temperature-controlled & well-lit conditions. Continuous

Work outdoors with variable external environmental conditions. Occasional

Average Workday Activity: Occasional - O (1% - 33%), Frequent - F (34% - 66%), Continuous - C (67% - 100%)

Our Commitment Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.