Housekeeping Manager - Signia by Hilton at La Cantera Resort and Spa

Signia by Hilton La Cantera Resort & Spa is seeking a Housekeeping Manager to join our exceptional leadership team. As the only Hilton Corporate Managed hotel in San Antonio, this role offers a unique opportunity to grow your career with a premier luxury resort while delivering unforgettable guest experiences.

The Housekeeping Manager plays a critical role in upholding our high standards of cleanliness, presentation, and guest satisfaction across guest rooms and public spaces.

Schedule: 10:00am -7:00pm OR 12:00pm -8:30pm (shifts will vary based on business demands)

What will I be doing?

As a Housekeeping Manager, you would be responsible for managing daily Housekeeping operations in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards:

• Manage daily Housekeeping operations to include, but not limited to, maintaining cleanliness, service and product quality standards of guest rooms, public spaces, restrooms, offices and banquet/meeting/conference rooms
• Ensure rooms are clean and available to guests in a timely and efficient manner
• Manage daily systems use and management, cost controls and overall profitability, systems use and management, budgeting and forecasting, department management, policy and procedure implementation and enforcement and meeting participation and facilitation
• Assist in monitoring and developing team member performance to include, but not limited to, providing supervision, conducting counseling and evaluations and delivering recognition and reward
• Oversee and conduct room inspections
• Recruit, interview and train team members

The Benefits – Hilton is proud to support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits such as:

• Access to pay when you need it through DailyPay

• Medical Insurance Coverage – for you and your family

• Mental health resources including Employee Assistance Program

• Best-in-Class Paid Time Off (PTO)

• Go Hilton travel program: 100 nights of discounted travel

• Parental leave to support new parents

• Debt-Free Education: Team Members will have access to a wide variety of educational credentials through our partnership with Guild Education, including: college degrees and professional certifications*

• 401K plan and company match to help save for your retirement

• Hilton Shares: Our employee stock purchase program (ESPP) - you can purchase Hilton shares at a 15 percent discount

• Career growth and development

• Team Member Resource Groups

• Recognition and rewards programs

* Available benefits may vary depending upon property-specific terms and conditions of employment and the terms of the collective bargaining agreement if applicable.

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What We’re Looking For

• 1+ years of Housekeeping Management experience

• Flexible schedule availability, including weekends and holidays

• Ability to stand and walk for extended periods throughout the shift

• Ability to lift, push, and pull up to 25-50 lbs

• Bilingual in Spanish and English required

• A hands-on, supportive leadership style with a passion for developing teams and delivering exceptional guest experiences

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

• Previous management experience in a hotel or resort environment preferred

• OnQ Experience

• Synergy Experience

• Smart Spend Experience

• Unifocus System knowledge