Client Account Representative

About Us

At Property Soar, we are committed to transforming the real estate experience through integrity, innovation, and growth. Headquartered in Columbus, OH, we specialize in providing dynamic solutions for property development, management, and investment. We believe in cultivating talent from within and fostering leaders who will shape the future of our industry. Join a team that values ambition, accountability, and advancement.

Job Description

Job Description

We are seeking a detail-oriented and client-focused Client Account Representative to join our growing team. In this role, you will be the primary point of contact for clients, ensuring their needs are met and their accounts are managed effectively. The ideal candidate is a strong communicator with excellent organizational skills and a passion for customer service and property solutions.

Responsibilities

• Serve as the main liaison between clients and internal departments

• Manage and maintain accurate client records and account information

• Respond to client inquiries in a timely and professional manner

• Monitor account performance and provide regular updates and reports

• Assist with billing, account setup, renewals, and contract administration

• Coordinate with property managers and vendors to resolve client concerns

• Identify opportunities to enhance client satisfaction and retention

• Maintain compliance with company policies and industry regulations

Qualifications

Qualifications

• Bachelor’s degree in Business, Communications, Real Estate, or a related field (preferred)

• 1-2 years of experience in client services, account management, or administrative support

• Strong verbal and written communication skills

• Proficient in Microsoft Office Suite and CRM software

• Exceptional organizational and time-management abilities

• Ability to multitask, prioritize, and problem-solve effectively

• Customer-oriented mindset with attention to detail

Additional Information

Benefits

• Competitive salary ($55,000–$65,000 annually)

• Health, dental, and vision insurance

• Paid time off and holidays

• Professional development and training opportunities

• Clear growth path within a collaborative team environment

• Modern office in a central Austin location