Senior Software Architect

The Role

TimelyCare is seeking a Senior Software Architect to help shape the technical future of our platform. Reporting to the Director of Architecture, you will work closely with engineering teams to design and evolve a cohesive, scalable architecture while championing an outstanding developer experience.

In addition to core architecture responsibilities, this role will play a key part in defining our AI-first development approach—including designing and implementing autonomous agents, crafting robust MCP (Model Context Protocol) layers, and pioneering patterns for AI-native features across our products and internal tooling.

If you enjoy designing systems end-to-end, solving complex technical problems, and making it easier and more joyful for engineers to build both traditional and AI-powered software, we’d love to talk.

What You'll Do

• Platform & System Architecture
• Collaborate with the Director of Architecture, engineering leaders, and product partners to define and maintain the target architecture and technical roadmap for TimelyCare’s platform.
• Design end-to-end solutions across our ecosystem (web, mobile, services, data, and integrations) that are secure, scalable, observable, and resilient.
• Work closely with engineering teams to break down complex business problems into well-architected services, APIs, and data models with clear domain boundaries.
• Define and promote architectural standards, patterns, and best practices (e.g., API-first development, event-driven systems, microservices, and domain-driven design).
• Developer Experience & Engineering Enablement
• Champion developer experience by improving local development workflows, build tooling, and CI/CD pipelines.
• Help standardize testing strategies, observability practices, and documentation across teams.
• Reduce friction and cognitive load for engineers through thoughtful platform, library, and framework decisions.
• Build reference implementations and starter templates using our core technologies (TypeScript, Node.js, React/React Native/Next.js, AWS).
• AI-First & Agentic Architecture
• Partner with product and engineering to identify high-value use cases for AI-powered and agentic experiences in both customer-facing features and internal tools.
• Design and implement autonomous agents that can orchestrate workflows, call tools/APIs, and safely take actions within our platform.
• Architect and evolve MCP layers that provide consistent, secure, and observable access to internal systems, tools, and data for AI models and agents.
• Define AI-first patterns for retrieval, tool orchestration, prompt/interaction design, and safety/guardrails, and package them into reusable building blocks for teams.
• Build prototypes and reference implementations that demonstrate AI-native capabilities, then guide teams in hardening and scaling those solutions.
• Partner with Security, Compliance, and Data teams to ensure AI and agentic systems are safe, auditable, and aligned with healthcare and privacy requirements.
• Leadership & Collaboration
• Participate in planning and refinement to ensure architectural runway and technical constraints are understood and accounted for early.
• Provide hands-on guidance and mentorship to engineers on system design, performance, scalability, and modern engineering practices.
• Communicate complex technical concepts clearly to both technical and non-technical stakeholders, enabling informed tradeoff decisions.
• Performs additional tasks and projects as needed to support the evolving needs of team objectives and company goals.

What You Bring

• Required
• 10+ years of professional software development experience, including significant experience designing and building distributed systems.
• 3+ years in an architect, principal engineer, or equivalent senior technical leadership role.
• Deep expertise in TypeScript and modern JavaScript (ES6+).
• Strong experience with Node.js and building backend services and APIs.
• Experience with modern frontend frameworks such as React, React Native, and/or Next.js.
• Hands-on experience designing and working with both relational and NoSQL data stores.
• Proven experience with microservice and API-first architectures, including service-to-service communication, versioning, and governance.
• Strong familiarity with AWS and cloud-native architectures (containers, serverless, managed services, etc.).
• Demonstrated experience improving developer experience (DX) through better tooling, automation, CI/CD, code quality practices, and documentation.
• Solid understanding of observability practices and tools (logging, metrics, tracing) to ensure system reliability and debuggability.
• Excellent communication and collaboration skills, with the ability to influence and align multiple teams without direct authority.
• A pragmatic mindset: you know when to design for the long term and when to ship an incremental improvement.
• AI & Agent-Specific Experience (Preferred / Strong Plus)
• Practical experience with LLMs and AI-driven systems (e.g., retrieval-augmented generation, agents, tool-calling, or workflow orchestration).
• Familiarity with MCP or similar tool/adapter abstraction layers, and designing safe, reusable “tools” for AI systems to call.
• Experience with agentic frameworks, orchestration platforms, or building custom agent architectures.
• Experience implementing safety, guardrails, data-privacy, and observability patterns for AI-enabled features.
• Nice to Have
• Experience in healthcare, telehealth, or other regulated industries (HIPAA, SOC2, etc.).
• Experience with event-driven architectures, messaging/streaming platforms, or CQRS.
• Experience working in a B2B2C environment or with large enterprise customers.

Benefits + Perks

• Paid Company Holidays + No work on your birthday!
• Flexible PTO + Volunteer Time Off (VTO) as an organization to give back to the community
• Variable bonus eligibility on a quarterly basis
• Company-sponsored Health Insurance (Medical, Dental, Vision) + Pet Insurance
• Company-paid group Life Insurance + Company-paid Short Term Disability
• Concierge benefit support services
• 401(k) with employer match
• Free access to TimelyCare virtual medical and mental health support
• Mission-Driven Purpose with a Supportive Team Culture

The salary range for this opportunity is $140,000 – $155,000 per year, depending on education and experience. This is the base pay. You will be eligible for a discretionary bonus in addition to the base pay, to be discussed during the interview process.