Program Assistant NE H (1027)
- Processes outgoing and incoming correspondence including mail, email and faxes.
- Composes and types routine correspondence.
- Organizes and maintains file system of correspondence and other records.
- Answers and routes telephone calls including providing appropriate information to customers on program services and requirements. Arranges conference calls as directed.
- Coordinates schedules and makes appointments.
- Greets visitors or customers and directs to appropriate area or person.
- Conducts research, and compiles and types statistical reports.
- Coordinates and arranges meetings, prepares agendas, reserves and prepares facilities, and records and transcribes minutes of meetings.
- Makes copies of correspondence or other printed materials.
- Coordinates supply requests with appropriate staff for assigned program.
- Documents required activities in Texas Workforce Commission database.
- Creates and maintains accurate logs of pertinent transaction data.
- Performs other duties as assigned
- Proficient in MS Word, MS Excel, MS Outlook
- Customer Focused
- Customer Service Oriented
- Team Player
- Detail Oriented
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