Supplier Quality Manager

Champion Supplier Quality to Drive Excellence Across the Supply Chain

Supplier Quality Manager ensures suppliers consistently provide high-quality products and services by conducting audits, implementing quality control plans, analyzing defect trends, and collaborating with both suppliers and internal teams to resolve issues and drive continuous improvement. The role involves managing supplier relationships, maintaining supplier performance metrics, ensuring compliance with company and regulatory standards, and supporting new product development to maintain supply chain integrity.

What You'll do

• Account for the supplier quality of defined products by:

a. Leading qualification of the manufacturing process for new products at supplier side in product development projects.
b. Establish and continuously improve quality management system at suppliers.
c. Conduct supplier audits to qualify new suppliers / processes and track improvements for risk avoidance.
d. Carry out onsite release and quality control at supplier side for outgoing inspection depending on the need from project.
e. Handling product complaint with 8D/A3 report and sustainably driving the measures with suppliers.

• Lead cross functional teams to drive supplier quality development to continuously improve the current supplier to expected quality level.
• Strongly contribute to people development by conducting process and quality trainings and by supporting the on-boarding of new quality managers.
• Be willing to travel both domestic (50%) and international (20%) – supplier site, customer base & Headquarters.
• Additional duties as assigned.

What You’ll Bring

• Bachelor’s or Master’s degree in a technical field, with a strong preference for Chemical Engineering; degrees in Mechanical or Materials Engineering are also considered.
• Proven professional Quality experience (8+ year) including 5+ years in SQ role with expertise on set of manufacturing technologies.
• Excellent technical and quality management skills with adequate experience in Supplier audit, APQP, Lean, 6Sigma, FMEA, 8D, 5Why, DFM, MSA etc.
• Excellent fluency in moderation and communication skills in oral and written English.
• Proven experience in Supplier management, supplier development and improvement initiatives.
• Highly skilled in stakeholder management including top management and influencing without leading.
• Good economic knowledge and understanding of business correlations of costs, risks and impact.
• Basic knowledge of legal and contract aspects of quality, warranty and liability.
• Self-sufficient in problem analysis and drive for results.
• Ability to develop concepts for prevention, improvements on the product, system, process or organization level.
• Good understanding of manufacturing technologies.

What’s In It for You

In addition to a competitive base salary and exciting bonus potential, we offer a robust benefits package including a generous paid time off policy that includes vacation, personal days, health & wellness, and two days per year to give back in your local community, paid family leave, educational reimbursement, 401(k) matching, medical/dental/vision coverage, and a variety of other benefits to fit the needs of our employees.

Why Hilti

Hilti is a global leader in construction innovation, with more than 34,000 team members across 120 countries. Guided by our purpose, Making Construction Better, we’re driven to keep learning, growing, and finding new ways to make a lasting impact. Here, you’ll be empowered to use your strengths, work with a global and inclusive team, and take on meaningful challenges. At Hilti, you’ll have the chance to make your ideas, achievements, and growth real through purpose, passion, and teamwork.

Commitment to Inclusion

At Hilti, inclusion is a key focus in how we work, lead, and grow together. We are committed to embracing diversity of thought and creating an environment that is inclusive of everyone, everywhere. We continuously strive to ensure every voice is valued and every team member feels empowered to contribute. By building on this foundation, we strengthen our teams, our innovation, and our impact, making construction better together.

Hilti, Inc is committed to employing a diverse workforce. Qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, veteran status, or disability.