Assistant General Manager

At MML Hospitality, we strive to create unforgettable experiences by seamlessly blending food, service, and design. Led by visionaries Liz Lambert, Larry McGuire, and Tom Moorman, we provide refined hospitality through meticulous attention to detail, immersive storytelling, and extraordinary dining, hotel, and retail encounters. We take pride in owning and operating our properties, selectively pursuing projects that align with our core vision and values. With a strong commitment to respect, growth, and community, we offer a fulfilling career in hospitality, promoting teamwork, inclusivity, and well-being in our stunning locations.

What we are looking for:

Perla's is seeking a passionate Assistant General Manager who loves to elevate the dining experience, train and develop our managers and service staff, and seamlessly coordinate front-of-house and back-of-house operations to ensure a memorable dining experience.

Why you'll want to work for MML:

• Competitive Salary + Bonus Potential
• Beverage Education Reimbursement
• Paid Time Off
• MML Property Discounts (Hotel, Restaurant, Retail)
• Fitness and Health Benefits
• Medical, Dental, Vision, Disability, Life, and Pet Insurance
• Retirement Benefits
• Parental Leave
• Advancement and Promotion Opportunities
• Community Service Opportunities
• Relocation Assistance

What you'll do:

• Support the General Manager in all aspects of operations, including staff management, service, financial performance, and overall guest satisfaction.
• Assist in recruiting, hiring, training, and scheduling of employees, ensuring a high level of service and professionalism.
• Supervise and mentor servers, hosts, bartenders, and support staff to maintain consistent quality standards, efficient workflow, and exceptional customer service.
• Collaborate with the culinary team to ensure smooth coordination between the front and back of house operations, including managing food and beverage inventory, maintaining quality control, and optimizing cost management.
• Uphold the restaurant's standards, ensuring compliance with health and safety regulations, as well as local, state, and federal laws.
• Monitor and analyze financial performance, including sales figures, cost control measures, and budget management, to maximize profitability and minimize waste.
• Foster a positive and productive work environment by providing ongoing training, coaching, and performance feedback to the staff, promoting teamwork and professional growth.
• Act as a liaison between guests and management team, promptly addressing any guest concerns or complaints to ensure exceptional satisfaction.
• Assist in developing and implementing marketing strategies and promotional activities to attract new customers and retain existing clientele.

Requirements

• Minimum of 3 years of progressive experience in a fine dining restaurant or high-end hospitality establishment, with at least one year in a supervisory or managerial role.
• Strong knowledge of elevated dining service standards, wine and beverage programs, and culinary trends.
• Excellent leadership abilities, with the capacity to inspire and motivate a diverse team.
• Exceptional interpersonal and communication skills, with the ability to effectively interact with guests, staff, and management.
• Proven track record of achieving financial targets, implementing cost control measures, and driving profitability.
• Outstanding problem-solving skills, with the ability to make quick decisions and handle stressful situations with composure.
• Proficient in using restaurant management software, POS systems, and Microsoft Office Suite.
• Knowledge of health and safety regulations and compliance standards.
• Flexibility to work evenings, weekends, and holidays as required.

Physical Requirements:
The physical demands described here represent those that an employee must meet to perform the essential functions of this position successfully. Reasonable accommodations may enable individuals with disabilities to perform the operations. While performing the duties of this position, the employee is regularly required to talk or hear. The employee is frequently required to use hands or fingers to handle or feel objects, tools, or controls. The employee is frequently required to stand; walk; sit; reach with hands and arms; climb or balance; and stoop, kneel, crouch, or crawl. The employee must occasionally lift and move up to 25 pounds. Specific vision abilities this position requires include close vision, distance vision, color vision, peripheral vision, and the ability to adjust focus. The noise level in the work environment is usually moderate.

Background Check:
If an offer is extended for this position, you must undergo a comprehensive background check. This process may include verification of employment history, education credentials, criminal records, and other relevant information offered employment for this role will undergo a comprehensive background check. By applying for this position, you acknowledge and agree to the background check process as a condition of employment.

MML Hospitality is an equal-opportunity employer. We do not discriminate based on race, color, religion, national origin, gender, age, marital status, sexual orientation, disability, veteran status, or any other prohibited basis. We intend all qualified applicants to be given equal opportunity and that selection decisions be based on job-related factors