Field Service Technician - Coppell, TX

At Rohde & Schwarz, we provide our customers with extensive post-sales support, training, free technical support, and close personal contact from our engineers out in the field. This is a full-time position based out of our Coppell, TX office.

Your tasks

• Conduct on-site or in-house repair of equipment to ensure it meets Rohde & Schwarz’ high standards of performance
• Diagnose equipment malfunctions and performs repairs
• Understand complex RF system architecture and apply that to diagnostic process
• Represents the company in a customer support role and is responsible for customer’s satisfaction with equipment and servicing
• Accurately prepare daily logs and reports of work performed, including hours spent and inventory used for each assignment
• Ability to work independently on moderately complex projects
• Effectively communicate with customers in a professional business environment

Your qualifications

• 4+ years' experience with the installation, repair and calibration of RF systems
• Understanding of RF concepts and devices
• Familiarity with airport security scanner installation and service is a plus
• Basic understanding of IP Networking and proper network configuration principles
• Excellent communication, time management, and teamwork skills
• Familiarity with terminal applications such as Tera Term is helpful
• Can effectively use standard professional software such as Microsoft Office products
• Ability to travel a minimum of 50%, primarily domestic travel with occasional international travel
• Available to support an on-call schedule and respond to on-demand travel for service action
• Must be capable of lifting up to 75 pounds
• Ability to obtain Department of Homeland Security clearance
• To be considered, candidates must have US citizenship or permanent work authorization.

Interested?

We are looking forward to receiving your application!

The total compensation for this hourly position is $32-42/hr. Total compensation includes base salary, variable pay (when applicable) plus benefits. The range is determined by the position, geographic location and level. Individual pay within the range is determined by several factors including location, education or training, relevant work history, sales incentive structure and job-related skills.

Rohde & Schwarz is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, race, color, religion, national origin, disability, protected Veteran status, age or any other characteristic protected by law.