Sales Coordinator Trainer, RTIS

Rush Enterprises
San Antonio, TX

Job Description

Job Description

Responsibilities

The Sales Coordinator Trainer is responsible for training RTIS employees on several business activities and procedures. In addition, they assist producers with day-to-day functions to obtain the best fit of coverage for our insured customers. This role provides business expertise with insurance knowledge and coordination of training to support the growth of the department.

Rush Truck Insurance Services is a Best in Class organization that offers top rated insurance products tailored to fit the needs of commercial trucking companies with 5 to 150 power units. RTIS is a subsidiary of Rush Enterprises, who is a multibillion-dollar solutions provider to the commercial vehicle industry with the largest network of commercial vehicle dealerships across the US. We offer a rewarding career as a leader in the transportation industry. Grow with us as we continue to expand our network of locations and services.

Essential Job Functions

  • Coordinates the access for new and/or current employees' programs.
  • Provides support for users on business systems.
  • Supports Operations Manager with the training of new and/or current employees' and ensures employees are prepared to successfully take on their role.
  • Assists General Manager and Operations Manager with documentation approvals for exception requests.
  • Updates and revises written materials and programs to track and report on employee training.
  • Conducts the lead's report for Central Analysis Bureau report (CAB) and Insurance Carriers grading systems.
  • Maintains training reports, procedures, and assists producers with any part of the process.

Education and/or Experience

  • High School Diploma or GED preferred.
  • Minimum 3 years' experience with insurance, commercial insurance or management; and/or equivalent combination of education and experience preferred.
  • P&C License required or the ability to obtain the license in 90 days.
  • Relevant training and or certificates for knowledge of Sales procedures preferred.
  • Must possess a current and valid driver license with a driving record that meets the insurability guidelines set forth by the company’s insurance carrier.

Other Skills and Abilities Required

  • Available by phone before and after hours to all departments for questions and issues.
  • Ability to complete any additional Sales Coordinator duties assigned.
  • Experience using software such as Applied EPIC, Microsoft, etc.
  • Writing skills and documentation processes skills.
  • Understands business processes, problems, and issues and research/proposes alternatives and/or solutions.
  • Provides support for all RTIS Managers, on business systems and proper business procedures.
  • Ability to multitask under pressure.
  • Willingness to learn and adaptability.
  • Must have strong interpersonal and communication skills.
  • May assist General Manager in daily procedures when needed.

Total Rewards & Compensation:

  • We offer an exceptional Total Rewards package with outstanding healthcare benefits, a robust 401(k) plan with company matching, and an employee stock purchase program to help you build long-term financial security. Additionally, we provide performance-based incentives and opportunities for professional growth through ongoing training and development. All of this is within a culture that values and rewards excellence, a positive attitude, and integrity, ensuring you thrive personally and professionally.

Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled

This job posting does not state or imply that these are the only duties to be performed by this employee. The employee will be required to follow any other instructions and to perform any other duties requested by their leader. EEOC.

Posted 2026-06-26

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