US Benefits Manager (Coppell)

Brinks
Coppell, TX
Brinks Texas License #C00550

About Brink's:

The Brink's Company (NYSE:BCO) is a leading global provider of cash and valuables management, digital retail solutions, and ATM managed services. Our customers include financial institutions, retailers, government agencies, mints, jewelers, and other commercial operations. Our network of operations in 51 countries serves customers in more than 100 countries.

We believe in building partnerships that secure commerce and doing that requires fostering an engaged culture that values people with different backgrounds, ideas, and perspectives. We build a sense of belonging, so all employees feel respected, safe, and valued, and we provide equal opportunity to participate and grow.

Job Description

We are seeking a Benefits Manager to manage the company's US benefit programs as a member of the Global Total Rewards team. In this role, you will be responsible for assisting with the design of the program and accountable for the operational execution of the US benefits strategy, including the development, management and compliance with regulatory requirements of Brinks' benefits offerings within the US.

The ideal candidate will partner closely with the Senior Director of Global Benefits, internal stakeholders and external vendors, including brokers and carriers, to successfully manage, and continuously work to improve a benefits program that meets the diverse needs of our workforce while driving employee engagement, health, and retention.

Areas of responsibility include but are not limited to health (medical, dental and vision), life and disability, global wellness, retirement, leave administration, and other key employee benefit programs. Experience managing benefits programs outside of the US and global mobility would be preferred but not essential.

Key Responsibilities:

US Benefits Plan Administration
  • Manage the execution of the US benefits program for a population of both hourly and salaried employees (across multiple states) to ensure that our offering is competitive, compliant and aligned to business goals.
  • Partner with key stakeholders, including HR, Legal, Finance, and external parties (brokers, advisers and carriers) to maintain comprehensive benefits plans tailored to regional and local regulations.
  • Focus on enhancing employee experience whilst closely monitoring costs, forecasting, budgets, claims trends and invoicing.
  • Leverage data on benefits utilization, industry benchmarks and best practices to continuously refine and optimize US benefits offerings.

Wellness
  • Assist with the design and implementation of the company's wellness programs and initiatives that promote mental, physical, and emotional well-being, with a focus on preventative care and work-life balance.
  • Monitor and assess the effectiveness of wellness initiatives, helping to adjust strategies based on employee feedback and key metrics.

Leave Administration
  • Knowledge of leave administration programs, including parental leave, sick leave, and vacation time, while ensuring adherence to local labor laws and regulations.
  • Support the development and implementation of minimum standards for Global Benefits within the US.

401K Plans
  • Support development of the strategy and lead the management of the 401K ensuring alignment with market standards and company objectives, including active participation in committee meetings and actions.
  • Ensure compliance with US regulatory requirements and support employees in planning for retirement.

Compliance and Regulatory Oversight
  • Comprehensive understanding and working knowledge of federal, state, and local regulations (ERISA, ACA, COBRA, HIPAA, FMLA, etc.), always ensuring full compliance.
  • Ensure 401(k) and pension plan compliance and administration stays on track with regulatory requirements and optimized participation.
  • Manage annual audits, non-discrimination testing, and regulatory filings (5500s, ACA reporting, etc.).
  • Partner with broker, advisors, Legal, Payroll, and Finance to ensure benefits compliance.

Communication and Employee Engagement
  • Support the development of clear and engaging communications and informational sessions strategies to help educate employees about available US benefits and how to maximize them.
  • Manage open enrollment cycles - effectively manage vendor coordination, employee education, and system updates.
  • Act as the first point of escalation for employees and stakeholders regarding complex US benefits queries which can't be resolved by the Shared Service Center, ensuring a seamless experience.

Team Development:
  • Lead and mentor a US benefits shared service center team, fostering a culture of excellence, collaboration, and continuous improvement.
  • Collaborate with cross-functional teams, including HR, Finance, Legal, and external vendors, to ensure alignment and successful execution of US benefits programs.

Qualifications:
  • Education: Bachelors degree in Human Resources, Business Administration, or a related field, or professional qualifications / certifications in Benefits.


  • Experience: 5-10+ years of experience in US benefits design and administration. Proven experience managing US benefit programs, preferably in a large-scale organization. Experience managing in a matrixed organization.


  • Market Knowledge: Strong knowledge of US benefits trends, practices, and regulatory considerations.


  • Commercial Acumen: Proficiency in accurately managing benefit program budgets and invoicing processes, including experience of helping drive RFP processes and new vendor implementations.


  • Technical Expertise: Deep and applied technical and working knowledge of managing US benefits programs, including delivery of compliance requirements.


  • Systems: High proficiency with Workday or a global HRIS platform and Microsoft Office (Excel and Powerpoint). Hands on experience of managing open enrolment cycles with the HRIS team (including testing) is critical.

Personal Attributes:
  • Organizational and Communication Skills: Effectively and compliantly manage the annual US benefits cycle, whilst also supporting the delivery of new initiatives / projects as required. Ability to explain benefits in a way that makes sense to employees at all levels.
  • Detail-Oriented : Competent at retaining strong attention to detail and accuracy.
  • Strong project management skills - Experience juggling multiple initiatives and driving them through to completion.
  • Vendor Management : Strong experience in managing external vendors, brokers, and consulting partners, including contract negotiation and performance evaluation

What's Nex t?

Thank you for considering applying for a job at Brink's. To be considered for this position, you must complete the entire application process, which includes answering all prescreening questions and providing your eSignature.

Upon completion of the application process, you will receive an email confirming that we have received your application. We will review all candidates and notify you of your status should we deem you fit for a job. Thank you again for your interest in a career at Brink's. For more information about future career opportunities, join our talent network, like our Facebook page or Follow us on X.

Brink's is an equal opportunity/affirmative action employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, marital status, protected veteran status, sexual orientation, gender identity, genetic information, or history or any other characteristic protected by law. Brink's is also committed to providing a drug-free workplace.

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.
Posted 2026-03-24

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