Temp Patient Coordinator - Irving, TX
Compensation: $22/hr. -$23/hr.
Contract: 2-3 months My client is a national leader in healthcare specializing in upper extremity prosthetics, has an opening for a Temp Patient Coordinator. This role is covering for a leave (3 months). Key Responsibilities:
- General Office duties (Phones, daily correspondence, maintaining paper and electronic file systems, preparing the front office, conference room, kitchen and clinical care areas for daily operations).
- Schedules and confirms patients’ prosthetic and follow-up appointments.
- New patient processing (initial patient info, patient check-in and check-out, patient intake information, patient questionnaire, patient education, practice patient confidentiality and HIPAA compliance protocols, corporate database updates, new patient communication/information packets and follow up, travel arrangements/accommodations/logistics, restaurant and event suggestions).
- Assist with translation of Spanish-speaking patients.
- Benefit verification checks.
- Conducts and/or is present with patients during administration of patient evaluation/satisfaction survey.
- Build relationships with potential patients.
- Prepare and submit weekly and monthly reports with tracking information’s
- Patient file management (information kept current daily, chart notes, Dr.’s signatures, delivery acknowledgments, follow-up management).
- Communication to corporate office (major expenses, payments/write-offs, executive expense reports).
- Compliance projects and upkeep.
- Chart backup
- Coordinate/manage overall office clinical staff schedule.
- Maintain log for office repairs/needs and schedule work to be done (IT, utilities, supplies, refreshments, laundry, and general maintenance, janitorial).
- Send Surveys
- Patient Appointment Prep – (ensure all needed paperwork/release forms are prepared for scheduled appointments)
- Other duties and responsibilities as directed by management.
- Minimum of 3-5 years strong administrative experience and customer service experience
- Bilingual (Spanish) is highly preferred
- Prior experience in healthcare
- Must be detail oriented with strong analytical skills
- Strong verbal and written communication skills
- Proficient with MS Office (Excel and Word)
- Ability to multitask
- Must be a team player
- Comfortable working in a high-pressure environment
- Work independently under general supervision
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