Bilingual Front Desk

Benefits

• Paid Time Off & Paid Company Holidays
• Medical, Dental, Vision & Life Insurance
• Flexible Spending Account (FSA)
• 403(b) Retirement Plan with Company Match
• Short-Term & Long-Term Disability
• $0 Copay for Legacy Provider visits
• $0 Copay for prescriptions filled at Legacy Pharmacies
• Travel Insurance & Pet Insurance
• Subsidized Gym Membership
• And much more!

Apply today in less than 3 minutes using your phone, tablet, or computer!

Location: Legacy Santa Clara - 5616 Lawndale St. Houston, TX 77023

Bilingual Front Desk - Job Overview

Schedule: 7:30AM-4:30PM

Are you ready to be the superstar that greets our patients with a smile as bright as the Texas sun? As a Bilingual Front Desk Clerk, you'll be the first point of contact, dazzling patients with your warmth and kindness and setting the stage for an awesome healthcare journey!

• Be the friendly face and reassuring voice at the heart of our clinic!
• Craft unforgettable first impressions that build bonds between patients and providers!
• Join a team that buzzes with collaboration, support, and personal growth!
• Play a pivotal role in our mission-driven quest to enhance community healthcare!
• Relish a workplace that champions work-life balance and personal development!

Step into an exciting adventure where your contributions sparkle like stars in our healthcare galaxy!

Key Responsibilities

• Answer incoming calls like a pro and ensure they're routed to the right superstar!
• Perform client intake with flair and keep staff in the loop about arrivals!
• Enter patient information with the precision of a concert pianist!
• Team up with the volunteer coordinator to manage our awesome volunteers!
• Master appointment and cash handling procedures with ease and style!
• Keep the clinic lobby looking sharp and welcoming at all times!
• Process lab results as assigned, showing off your ninja-like focus and accuracy!
• Participate in the Performance Improvement Program, making service levels skyrocket!
• Promote teamwork and maintain effective working relationships like a true team player!
• Rock the primary care medical home model with a team-based approach!
• Attend safety training like a safety superstar and adhere to all procedures!
• Raise safety concerns promptly and follow exposure control plans like a champ!

Minimum Qualifications

• High school graduate or equivalent — your educational journey starts here!
• Possess a pleasant, professional, and articulate phone voice that's music to our ears!
• A multitasking maestro capable of juggling multiple calls or patients effortlessly!
• Data-entry skills that rival the speed and accuracy of a lightning bolt!
• Proficiency in computer use and experience with multi-line phones or switchboards!
• Basic math and filing skills ready to come into play when needed!
• A whiz at managing multiple deadlines and making quick yet excellent decisions!
• Bilingual in English/Spanish preferred, so you can chit-chat with our diverse patient community!

About Legacy Community Health

As the largest Federally Qualified Health Center (FQHC) in Southeast Texas, Legacy Community Health has been delivering comprehensive, high-quality, and affordable health care for nearly 40 years. With more than 50 clinics across the Greater Houston and Gulf Coast region, we continue to grow strategically and invest in our communities. By innovating how care is delivered, we've stayed at the forefront of connecting our communities to health—every day, in every way. At Legacy, we know our success is powered by our people. We're always looking for talented, passionate individuals who want more than a job—they want a meaningful career that makes a real impact. Explore our open positions and see if a career at Legacy is right for you.

At Legacy Community Health, our mission—Driving healthy change in our communities—guides everything we do. To fulfill this mission, every team member is expected to embody the following core attributes in their daily work, regardless of role or department:

Approachable & Collaborative

We bring our expertise without ego. In a collaborative healthcare environment, humility fosters trust and teamwork. Our employees value diverse perspectives, seek input from others, and are unafraid to acknowledge when they need help. We stay grounded in our purpose: to serve patients and communities with compassion and humility.

Driven & Committed

We are driven by a deep commitment to excellence in patient care and organizational improvement. Our employees take initiative, embrace challenges, and go the extra mile to support our mission. Whether improving patient outcomes, streamlining processes, or stepping up in times of need, we are always striving to drive healthy change—within ourselves, our teams, and the communities we serve.

Perceptive & Thoughtful Communicators

We value emotional intelligence as much as clinical or technical skill. Our team members demonstrate sound judgment, cultural sensitivity, and the ability to navigate complex situations with empathy and professionalism. They communicate clearly and respectfully with patients, families, and colleagues, building trust and fostering a safe, inclusive environment for all.