Family Partner

Heart of Texas Behavioral Health Network (Previously known as Heart of Texas MHMR)
Waco, TX

Under the immediate supervision of the KCF Division Director, or Lead Certified Family Partner, performs advanced human services support work. Work involves providing information to Regional caregiver(s) of children/adolescents served, as well as providing emotional support, experienced guidance, and problem solving assistance in an effort to strengthen the caregiver(s) and family unit. Works under limited supervision, with considerable latitude for the use of initiative and independent judgment.

EXAMPLES OF WORK PERFORMED:
  • Per referral from Case Managers, Therapists, Skills Trainers, and/or other Treatment Team
    members, Family Partner meets with parents/caregivers of children served by Klaras Center for Families to provide experienced advice and guidance concerning KCF services and mental health services in general.
  • Under the supervision of KCF Division Director, or Lead Certified Family Partner, provides emotional support to parents/caregivers struggling to meet their unique parental demands and personal challenges.
  • Participates as a team member in conferences designed for the diagnosis and treatment of clients.
  • Assists parents in identifying barriers and problems as well as in problem solving.
  • On behalf of parents/caregivers, acts as liaison and advocate with appropriate agencies, physicians,
    schools, etc.
  • Co-facilitates the Parent Support Group in an effort to support, empower, and guide parents of
    children and adolescents served at KCF.
  • Increases knowledge and skills through attendance of outside conferences and seminars whenever
    possible.
  • May provide transportation to clients or caregivers.
  • Performs related work as required.

Knowledge, Skills, and Essential Functions

  • Excellent written and verbal communication and telephone skills
  • Excellent interpersonal skills, reliability, and dependability towards Center employees, clients, and the community
  • Must display excellent organizational skills and time management
  • Must have Rehabilitation/Skills Training.
  • Stooping, bending, sitting, standing for prolonged periods and lifting up to 15 pounds
  • Works mainly in office setting with 50% of time transporting clients and other errands
  • Ability to be CPR and PMAB certified
  • Valid driver's license, liability insurance, and reliable transportation required

Education and Experience

  • High school diploma or GED
  • Certified Family Partner preferred
  • At least 1 year of dealing with mental health issues with their own child, if so please provide information Required

Hours: 8AM-5PM M-F with possible variations per client needs

Salary: $31,200 annually/$15.0000 hourly

Position: 612

Benefits:

Heart of Texas Behavioral Health Network strives to offer competitive compensation and a comprehensive benefits package that includes:

Employer paid Health Insurance, no copays, no deductibles, 0 cost most prescriptions*
Employer paid Dental Insurance
Employer paid Life Insurance
Employer Paid Short Term Disability
Employer Paid Employee Assistance Program
Payroll Direct Deposit
12 paid Holidays per year
Excellent 401-K Retirement Plan (Center will contribute 12% of employee earnings)**
**Certain Requirements Apply**

Generous Paid Time Off (PTO) - begins after 3 months of full time employment
Posted 2026-03-25

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