Software Engineer II
- Collaborates with clients, developers and other team members in the conceptualization and development of new or existing software applications.
- Assists in the definition, development, and documentation of software's business requirements, objectives, deliverables, and specifications on a project-by-project basis in collaboration with internal users and departments.
- Helps research, identify, analyze, and fulfill requirements of all internal and external program users and stakeholders.
- Writes programming scripts to enhance functionality and/or performance of company applications as directed.
- Executes software testing on new and existing programs for the purposes of correcting errors and general debugging.
- Participates in defining software development project plans, including scoping, scheduling, and implementation.
- Performs program turnover to production support and customers upon completion of development, testing, and documentation.
- Provides higher level support for incoming incident tickets from end users to resolve application and software issues. Partners with other engineers in resolving problems with software products or company software systems.
- Comply with Company and department policies and standards; performs other duties as assigned
- Independently reverse engineer PiMS systems to extract and manipulate key data flows.
- Design and implement middleware that links PiMS UI events with backend payment systems.
- Develop secure orchestration logic between workstation agents and cloud/local services.
- Create reusable automation frameworks using tools like Playwright for web and UI tasks.
- Integrate with Payment Gateway APIs for full transaction lifecycles including tokenization and refunds.
- Collaborate with compliance teams to ensure PCI-aligned development practices.
- Bachelor's Degree Computer Science, Management Information Sciences, Mathematics, Engineering, or Business or equivalent education and/or experience
- 3 years programming experience required. Should have prior experience within various platforms and languages, including: MS.NET, C#, and Object-Oriented Programming.
- Experience using source code management system GIT and SVN
- Experience with Playwright, Selenium, or browser automation tools a plus.
- Experience integrating with veterinary, dental, or medical PiMS systems.
- Reverse engineering experience (Win32 APIs, packet inspection, system hooks).
- Knowledge of all aspects of application development and project life cycles, including Agile and Scrum practices.
- Excellent understanding of coding methods and best practices
- Extensive relational database and operating systems experience
- Fluency in object oriented programming and design
- Ability to conduct research into software-related issues and products
- Proficiency with office productivity tools such as Microsoft Excel, Word and PowerPoint
- Must complete a basic OO programming exercise to our satisfaction prior to interview.
- Knowledge of WCF, Web API, or ServiceStack
- Knowledge of Microsoft UWP, XAML, WPF, .Net, Xamarin, and C#
- Knowledge of MVVM
- Knowledge of Agile and SCRUM practices
- Knowledge of accounting principles.
- Understanding of corporate governance, business cases and return on investment concepts
- Fluent in at least one modern programming language (C#, Python, or JavaScript).
- Comfortable reading SQL traces, inspecting traffic, and automating Windows UI elements.
- Familiar with payment concepts like tokenization, chargebacks, settlement, merchant onboarding, and 3-DSecure.
- Communicate/Hearing Frequently
- Communicate/Talking Frequently
- Learn New Tasks or Concepts Frequently
- Make Timely Decisions in the Context of a Workflow Frequently
- Complete Tasks Independently Constantly
- Maintain Focus Constantly
- Remember Processes & Procedures Constantly
- Stationary Position (Seated) Constantly
- Vision Constantly
- Hand/Eye Coordination Occasionally
- Bend Rarely
- Complete Tasks in a Noisy Environment Rarely
- Feeling/Grasping/Handling Rarely
- Move/Traverse Rarely
- Repetitive Motions Rarely
- Hazards Occasionally
- This role requires minimal travel and to be on-call when necessary for business needs.
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