Technical Implementation Engineer: Cardiology

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together.

We are seeking a highly skilled and motivated IT professional to join our team as a Technical Implementation Engineer. In this role, you will be responsible for building, configuring, installing, and upgrading servers and workstations, as well as implementing and testing cardiology products. You will provide Tier 2 technical support and troubleshooting for hardware, software, and network issues to both internal and external customers. Your expertise will ensure optimal system performance in accordance with specifications for patient care and regulatory requirements. Additionally, you will integrate Optum Cardiology's solutions with other Optum and third-party products.

You’ll enjoy the flexibility to work remotely from anywhere within the U.S. as you take on some tough challenges.

Primary Responsibilities

• Deploying, implementing and configuring all purchased Optum Cardiology products and solutions
• Test, benchmark, and verify that the implemented system is error free and functional prior to delivery to the customer
• Work closely with customers to benchmark, design, plan and implement cardiology solutions
• Responsible for onsite asset review included as part of the implementation and transition to the Support group
• Responsible for all parts issued for builds which include counting, recording, exchange, replacement, report shortages and filing RMA reports
• Perform Final Quality Assurance for finished systems, as assigned in accordance to Enterprise Imaging quality system
• Resolve technical problems, analyze and evaluate issues that may occur during implementation

Required Qualification

• 3+ years of IT experience implementing Information Systems (or related) experience building and configuring systems as well as supporting both internal and external customers
• Understanding of Network topology and protocols
• Active Directory knowledge and understanding
• Advanced troubleshooting (SQL, Microsoft OS, Active Directory, Networking, Hardware)
• Experience with Windows based applications such as Word, Excel, and MS server 2019
• Ability and willingness to travel up to 75%
• Driver's License and access to a reliable transportation

Preferred Qualifications

• MCSE and/or A+ Certification
• Security+ certification
• Experience with Medical Information Systems

*All employees working remotely will be required to adhere to UnitedHealth Group's Telecommuter Policy.

Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The salary for this role will range from $72,800 to $130,000 annually based on full-time employment. We comply with all minimum wage laws as applicable.

Application Deadline

This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants.

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone of every race, gender, sexuality, age, location and income deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.

UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.

UnitedHealth Group is a drug‑free workplace. Candidates are required to pass a drug test before beginning employment.