IT Infrastructure Technician

Job Description

Job Description

IT Infrastructure Technician

Pay Grade: 920

Location: Central Office

Vacancy Announcement

Nature Of The Work

Office Environment WC 8810

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Brief Description

The primary purpose of this position is to support and maintain the IT infrastructure for the Brazos River Authority (BRA). Primary responsibilities include installing, configuring, troubleshooting, and maintaining network infrastructure, security systems, and audiovisual equipment. The IT Infrastructure Technician will work closely with internal teams to ensure network reliability, security, and performance. This role also plays a critical part in supporting the BRA Security Division by maintaining and troubleshooting technical security systems, including access control, surveillance cameras, intrusion detection, and emergency communication systems. The technician will be responsible for ensuring that security-related IT systems remain operational, responding to technical issues, and assisting with upgrades and enhancements to BRA's security technology. Additional duties include maintaining accurate documentation, assisting with escalated helpdesk issues, and collaborating on projects that enhance IT infrastructure, and other duties as assigned.

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Job Requirements

• Minimum three years' experience or equivalent combination of education
• Texas Driver's License and good driving record
• Ability to acquire an FAA part 107 sUAS certification to operate drones
• Any applicable certifications

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• Associates Degree (in related field) - Completed course requirements to receive an Associates Degree

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ESSENTIAL FUNCTIONS

• Install, test, troubleshoot, and replace network cabling, including Ethernet and fiber optics, while ensuring compliance with network standards (Cat5E, Cat6, Cat6A, MM and SM fiber types).
• Install, configure, test, and troubleshoot network equipment, including switches, firewalls, wireless access points, and radios.
• Install and maintain cable pathway systems, including cable trays, racks, j-hooks, and conduit.
• Build out and organize network closets, including the installation of network racks and outdoor enclosures.
• Perform fiber optic splicing, fiber and Ethernet termination, and other cabling-related tasks.
• Diagnose and resolve network camera issues, including installation and replacement of security cameras and monitoring software.
• Troubleshoot and maintain access control systems, intrusion detection, and emergency communication systems to support BRA Security Division operations.
• Monitor and maintain surveillance software to ensure continuous functionality and security compliance.
• Troubleshoot server-related issues, including replacing hard drives, initiating warranty repairs, and assisting with server installations.
• Maintain and update network infrastructure documentation following any modifications.
• Install, troubleshoot, and configure audiovisual (AV) equipment.
• Collaborate with IT team members to troubleshoot and resolve complex issues.
• Print and manage identification badges for access control.
• Operate and maintain drones and other remotely operated vehicles (ROVs).
• Assist with escalated helpdesk tickets and support computer deployments.

Key Competencies

• Creating honest, trusting, and successful working relationships with others (inside and outside the organization) by consistently demonstrating competence and reliability in job performance, and representing what is best about the organization through demonstrated principles, actions, and communications...
• Handling a large amount of work efficiently and effectively.
• Ensuring that work accomplished is accurate in all relevant aspects.
• Effectively adapting to tight deadlines, heavy workloads, and sudden or frequent changes in priority in order to accomplish objectives.
• Demonstrating the unique skills or knowledge required of the job; staying current with changing job skills and best practices to positively impact operational efficiencies and the effectiveness of services provided...

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STARTING SALARY RANGE

$24.79 to $31.61 per hour. This is a non-exempt position.

POSTING DATE

May 29, 2025 Open until filled.

BENEFITS

Medical, Dental, Vision, TCDRS Retirement, 457/401, Life Insurance, LTD, Wellness Programs, Tuition Reimbursement, PTO, Holidays

BRAZOS RIVER AUTHORITY, EOE

The BRA was created by the Texas Legislature in 1929 and exists to develop, manage, and protect the water resources of the Brazos River Basin. Today, BRA's staff develops and distributes water supplies, provides water and wastewater treatment, monitors water quality, and pursues water conservation through public education programs. The BRA is looking for dedicated individuals who are team and customer-focused, perform their jobs ethically and with integrity, are adaptable and embrace diversity, seek innovative and creative ways to conduct business, have a desire to grow with a great organization, and are committed to the mission and goals of the BRA.

APPLICATION PROCEDURE

All applicants, including employees, must submit an online Application for Employment by way of the Brazos River Authority Website at

The Brazos River Authority is an Equal Opportunity Employer

Women & Minorities are Encouraged to Apply