Account Manager- Residential

Southern Botanical is seeking a full-time Residential Account Manager (AM) in Dallas, TX. You will be entrusted with a portfolio of residential properties where you’ll build strong relationships with clients, ensure that our goals match their priorities, and recommend additional services that will enhance the beauty or functionality of the property. We’ve found attention to detail, excellent written and verbal communication skills, the ability to manage your time efficiently, and a love for outdoor spaces are key to success in this role.

You’ll receive a company vehicle and when you’re not on client sites, you’ll work from our beautiful office at I-35 and Mockingbird with a fun and collaborative team.

Responsibilities:

• Manage a portfolio of residential accounts and build strong relationships with those clients to ensure renewal.
• Visit properties on a weekly basis to ensure quality, address challenges that need attention, enter issues into our Aspire system, and follow-up with support teams as needed.
• Communicate with clients via weekly email recaps to ensure all requests and concerns are taken care of in a timely manner.
• Responsible for meeting monthly budgeted sales goals based on annual revenue budget.
• Partner with clients to develop their annual landscape management budgets and update them yearly to achieve long-term goals.
• Recommend improvements to your clients including landscape enhancements, agronomy, irrigation, and tree care; work with support team members to prepare and present proposals.
• Program and accurately adjust irrigation schedules via SmartLink, a remote internet-based technology.
• Develop basic knowledge of agronomy, arboriculture, enhancements, and irrigation.

Requirements:

• Bachelor’s degree or related experience
• 2+ years' experience in account management for a landscape
• Valid Driver's License
• Proficiency with Microsoft Office Suite; Aspire experience preferred
• Excellent written and verbal communication skills
• Bilingual in English and Spanish preferred
• Must be able to lift 30 lbs and walk, stand, kneel, or bend for extended periods of time

Perks:

• Company vehicle
• Paid-Time Off
• Holiday Pay
• 401K with company match
• Health, Vision, and Dental Insurance
• Recognition programs and performance bonuses
• Continuing education and industry involvement opportunities

Working Conditions:

Include external environment dealing with all weather and terrain exposure. Safety equipment includes, but is not limited to hard hats, gloves, earplugs, safety vest, and safety glasses.

In compliance with federal law, anyone who is offered employment will be required to verify their identity and show proof of eligibility to work in the United States.