Document Management Technician
Job Responsibilities:
- Provide document and/or records management services in accordance with established policies and procedures.
- Receive, process, distribute, retrieve, and maintain documents and/or records.
- Perform document/record entry using Enterprise Content Management System (ECMS).
- Conduct quality checks on data entry (daily, weekly, monthly).
- Interface with internal and external customers to resolve questions or issues.
- Assist with document numbering, work process clarification, digital signatures, and legibility concerns.
- Support the team on records security classification policy and procedures.
- Compile information for metrics, audits, and self-assessments.
- Update desktop work instructions, plans, and procedures.
- Suggest ideas to improve work process efficiency, including automation.
Skills:
- Moderate task complexity handling.
- Specialized expertise in document and records management.
- Proficient in ECMS and digital documentation systems.
- Effective communication and problem-solving skills.
- High attention to detail and accuracy.
Education/Experience:
- Minimum of 4–6 years of relevant experience.
- Associate degree or related technical training preferred.
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