Sales Support Assistant (Galleria Area)

OUR STORY

Air Charter Service was born in the basement of our Chairman’s house in 1990 after he saw an opportunity in the market for a company focused on offering its customers exceptional service, built on long-term relationships. With this as the company ethos, ACS soon outgrew the basement and required more staff, and now has over 500 staff worldwide in more than 30 offices across six continents.

Cargo has always been an integral part of the ACS offering, starting with chartering, we added on board couriers and trucking to our resume, and continued to expand and improve upon our services before realizing we had evolved into a Time Critical Services provider. Now we offer specialised services to those looking for a logistics provider with experience, expertise and global reach.

Job Description

A DAY IN THE LIFE

• Entry and maintenance of orders in our internal booking and transport software
• Review and allocation of incoming invoices from our suppliers (couriers, airlines, handling agents, etc.)
• Coordination with the accounting department in London and New York to ensure proper invoice approval and timely payment
• Processing and responding to queries and clarifications with our suppliers (e.g., in the event of discrepancies or missing information)
• Tracking missing supplier invoices and maintaining corresponding overviews
• Support with month-end closing, e.g., by preparing accounting-relevant data
• Support of the operational team (e.g., tracking orders, booking airline tickets, hotels, etc.)
• Maintenance and updating of supplier and customer master data
• Archiving and filing of order-related documents
• Support in adhering to internal compliance and quality guidelines

Qualifications

WHAT DO WE LOOK FOR

• Previous experience in an administrative role
• Outstanding written and verbal communication skills
• Excellent phone etiquette
• Willing to learn and adaptable
• Able to prioritize effectively
• Well-organized
• High attention to detail
• Proficiency in the Microsoft Suite
• Fluent in Spanish is a plus!

Additional Information

COMPANY CULTURE

• A dynamic and fast-growing company
• Balance between independent and team-oriented work
• A welcoming, enjoyable, and interactive environment – seasonal events and team night outings
• Flexible start and end time hours
• Future work-from-home opportunities; 1x day a week

WHAT IS IN IT FOR YOU

• $50-55K USD salary
• Clear path for career advancement
• Job stability and leadership support for development
• Affordable health, dental, and vision insurance plans
• 401K retirement savings plan with generous employer match!
• Life insurance
• Paid maternity/paternity leave
• 20 days to start vacation time and more earned each year
• Paid sick time
• 12 paid public holidays
• Additional paid leave for your birthday, wedding, moving house, holiday shopping, and more.

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Diversity & Inclusion: Air Charter Service Inc. is proud to be an Equal Opportunity and Affirmative Action employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

WHAT ARE THE NEXT STEPS?

Submit your resume to us today and a member of our recruitment team will be in touch!