Lead Network Operations Engineer

it's what's inside that counts

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There’s more to CMC than our products and the buildings, structures, and roads they go into. At CMC, it’s the people inside our recycling centers, fabrication plants, manufacturing facilities, steel mills and offices that make us who we are as a company. Our success comes from finding, retaining, and supporting the highest quality talent by offering:

• Day 1 Benefits Coverage with low cost Medical, Vision, Dental
• Day 1 Paid-time Off and Vacation
• 4.5% Company Match 401(k) plan
• $500 Annual Company-paid Lifestyle Benefit
• Competitive Compensation and Bonuses
• Company-paid Life and Disability Insurance
• Employee Stock Purchase Plan
• Training and Advancement Opportunities

Why This Job

This role serves as the DOC’s(Digital Operations Center) primary authority for network operations, MSP governance, automation, CMDB accuracy, event quality, and trend analysis. The position leads oversight of core network and security platforms including Meraki, Cisco, Zscaler, log collector integrations and Network Monitoring while acting as the governance lead over the managed service provider.

CMC provides an excellent opportunity to learn the steel, construction reinforcement and ground stabilization industries and to grow in your career. Whether you will spend your day brainstorming in an office cubicle, operating a crane, running manufacturing equipment or troubleshooting technical obstacles, at CMC, you’ll get the training and support from your team that you need to excel in your role and reach your full potential.

What You'll Do

• Proven experience leading network operations within a NOC/DOC environment with focus on reliability, MTTR reduction, and service stability
• Strong background managing service providers (e.g., Capgemini), ensuring SLA adherence, performance accountability, and operational compliance
• Expertise in event correlation, alert tuning, noise reduction, and driving actionable monitoring outcomes
• Hands-on experience with ServiceNow CMDB, Discovery, CSDM alignment, and maintaining high data quality and CI relationships
• Deep understanding of enterprise network platforms (Cisco, Meraki, firewalls, Zscaler, SD-WAN, controllers)
• Ability to lead major incident triage (Tier 3), perform root cause analysis, and drive proactive remediation
• Experience building automation use cases and standardized runbooks to improve operational efficiency and consistency
• Strong coordination across infrastructure, cloud, application, and cybersecurity teams
• Working knowledge of Zero Trust, OT segmentation, and enterprise compliance frameworks
• Ability to translate telemetry, logs, and metrics into actionable insights and improvements

What You'll Need

• 7+ years of progressive experience in network engineering or network operations lead role
• Strong hands-on expertise with Cisco, Meraki, Zscaler, enterprise routing and switching, firewalls, and secure network access technologies
• Experience with ServiceNow CMDB, Discovery, Event Management, CSDM, and infrastructure data quality governance
• Experience with network monitoring, automation, observability platforms, and log collector integrations
• Demonstrated ability to manage MSP performance, review SLA and operational metrics, and drive continuous improvement through trend analysis
• Strong documentation, communication, leadership, and cross-functional collaboration skills

Your Education

• Bachelor's degree in Computer Science (preferred), Engineering, or a related discipline.

We are CMC, a Fortune 500® company at the leading edge of our industry. Our construction reinforcement and steel products have supported construction projects and structures around the world. The secret to our success? We’ve built our legacy by assembling a team of innovators and doers to tackle some of the most challenging construction reinforcement problems facing our world for more than 100 years — and we’re just getting started.

If you’re ready to join a team working to make our industry more sustainable, support the bridges, roadways, buildings and infrastructure that connects our communities, and do meaningful work, you’re ready to join CMC. Apply today and start moving your career — and our world — forward. Let's build a better world!

CMC is committed to providing equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, age, physical or mental disability, national origin, citizenship, military or veteran status, sexual orientation, gender identity and/or expression, genetic information, or other status protected by federal, state or local law.

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