Part-Time Medical Billing Coordinator

Reports to: Director of Mental Healthcare

Position Overview:
The Medical Billing coordinator manages all insurance verification, coding & charge capture, & oversight of the third-party billing for an LGBTQIA mental healthcare outpatient practice. This role ensures accuracy & timeliness in all aspects of the revenue cycle management process.

Job Duties & Responsibilities:

• Manage patient billing and work with vendors to conduct insurance verification, eligibility, & benefits before each visit
• Ensure all prior authorization is complete before delivery of counseling services
• Verify all insurance plans to ensure provider participation & insurance details
• Manage processes & workflows to ensure efficient & accurate billing and collections
• Confirm coding of billed services before submission to the billing service or clearing house
• Post & track patient statements and payments
• Serve as a liaison to third-party billing service, including oversight of billed charges, denials, appeals, payments, and postings
• Coordinate the practice's billing, reporting, and collection needs in conjunction with clinic staff, agency partners, and outside vendors
• Assists in retrieving provider encounter notes to support billing charges when needed
• Assist patients in understanding insurance benefits and patient financial responsibilities before services are rendered
• Ensure workflow and standard operating procedures are documented and maintained.
• Work with practice leadership to identify areas of improvement
• Model high-level of service and professionalism for internal and external customers
• Other duties as assigned

Job Requirements & Qualifications:

• High School Diploma required; college education preferred.
• Two years of experience in insurance verification and billing in a comprehensive and specialty care environment
• Certification in coding and billing with experience in eClinicalWorks is preferred
• Experience in mental healthcare insurance verification, billing, and coding
• Proficiency in MS Word, Excel, and Outlook
• Strong time management skills with attention to detail
• Excellent written and oral communication skills with technical and business acumen
• Knowledge of insurance reimbursement, medical terminology, ICD-10, and CPT coding