Part-Time Medical Billing Coordinator
Reports to: Director of Mental Healthcare
The Medical Billing coordinator manages all insurance verification, coding & charge capture, & oversight of the third-party billing for an LGBTQIA mental healthcare outpatient practice. This role ensures accuracy & timeliness in all aspects of the revenue cycle management process. Job Duties & Responsibilities:
- Manage patient billing and work with vendors to conduct insurance verification, eligibility, & benefits before each visit
- Ensure all prior authorization is complete before delivery of counseling services
- Verify all insurance plans to ensure provider participation & insurance details
- Manage processes & workflows to ensure efficient & accurate billing and collections
- Confirm coding of billed services before submission to the billing service or clearing house
- Post & track patient statements and payments
- Serve as a liaison to third-party billing service, including oversight of billed charges, denials, appeals, payments, and postings
- Coordinate the practice's billing, reporting, and collection needs in conjunction with clinic staff, agency partners, and outside vendors
- Assists in retrieving provider encounter notes to support billing charges when needed
- Assist patients in understanding insurance benefits and patient financial responsibilities before services are rendered
- Ensure workflow and standard operating procedures are documented and maintained.
- Work with practice leadership to identify areas of improvement
- Model high-level of service and professionalism for internal and external customers
- Other duties as assigned
- High School Diploma required; college education preferred.
- Two years of experience in insurance verification and billing in a comprehensive and specialty care environment
- Certification in coding and billing with experience in eClinicalWorks is preferred
- Experience in mental healthcare insurance verification, billing, and coding
- Proficiency in MS Word, Excel, and Outlook
- Strong time management skills with attention to detail
- Excellent written and oral communication skills with technical and business acumen
- Knowledge of insurance reimbursement, medical terminology, ICD-10, and CPT coding
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