Director of Community Relations

: Date: Jun 5, 2025 Location: LUBBOCK, TX

Join the Texas Health and Human Services Commission (HHSC) and be part of a team committed to creating a positive impact in the lives of fellow Texans. At HHSC, your contributions matter, and we support you at each stage of your life and work journey. Our comprehensive benefits package includes 100% paid employee health insurance for full-time eligible employees, a defined benefit pension plan, generous time off benefits, numerous opportunities for career advancement and more. Explore more details on the Benefits of Working at HHS webpage.

Functional Title: Director of Community Relations

Job Title: Volunteer Services Coord IV

Agency: Health & Human Services Comm

Department: Community Relations

Posting Number: 5756

Closing Date: 06/19/2025

Posting Audience: Internal and External

Occupational Category: Community and Social Services

Salary Group: TEXAS-B-19

Salary Range: $4,020.33 - $6,335.66

Shift: Day

Additional Shift: Days (First)

Telework: Not Eligible for Telework

Travel: Up to 5%

Regular/Temporary: Regular

Full Time/Part Time: Full time

FLSA Exempt/Non-Exempt: Nonexempt

Facility Location: Lubbock State Supported Living Center

Job Location City: LUBBOCK

Job Location Address: 3401 N UNIVERSITY AVE

Other Locations:

MOS Codes:

No direct military equivalent.

Brief : Come work in an environment where we truly value and respect those we serve and believe in the mission that all people can achieve a higher level of wellness and independence. The state supported living centers serve people with intellectual and developmental disabilities who are medically fragile or who have behavioral problems. The centers provide campus-based direct services and supports at 13 centers located throughout the state. Learn About Our State Supported Living Centers If you are looking for a place to work where you can establish a career that is filled with purpose, this is the job for you! Volunteer Services Coord IV - Volunteer Services Coordinator IV - Work is performed under the direction and general supervision of the Director of Lubbock State Supported Living Center. Performs advanced volunteer services work. Work involves planning, organizing, directing, publicizing, and overseeing a volunteer services program; working with local, state, and national groups involved in volunteer services; and providing technical assistance to encourage the growth and development of volunteer services. May supervise the work of others. Performs advanced management and support activities for the effective administration of the Community Relations Department, Volunteer Services Council, and Family Association. Essential Job Functions (EJFs): Attends work on a regular basis and may be required to work a specific shift schedule or, at times, even a rotating schedule, extended shift and/or overtime in accordance with agency leave policy and performs other duties as assigned. May serve in an on-call status on a rotating schedule as required to meet operational needs of the facility. Interprets the Center's philosophy, purpose, plans, and programs to area communities through personal speaking engagements, media, and other special events. Plans, organizes, supervises, directs, and publicizes the facility's total community relations component to include the following: Develops grant proposals, mail appeals, and secures resources from outside sources. Prepares policies/procedures. Prepares educational and training materials. Prepares and monitors budget for Community Relations Department. Prepares monthly and annual reports. Organize and maintain specific programs of recruitment, selection, orientation, assignment, assessment and recognition for volunteers. Works with facility staff by matching clients' needs with volunteers' skills. Provides support to the Volunteer Services Council and Family Association as a non-voting member. Provides oversight and management of Volunteer Services Council and Family Association fundraisers. Provides media support to the center for public service announcements, new stories, press releases for the recruitment of volunteers, employees, marketing projects, programs, and fundraisers. Develops and oversees Community Relations and associated policies, publications and other related information following establishing guidelines. Serves as part of the Incident Command System as the Public Information Officer. Solicits and ensures that contributions and donations are properly acknowledged. Ensures proper management and tracking of monetary and in-kind donations. Performs special assignments as requested by the Director. Other duties as assigned include but are not limited to actively participating and/or serving in a supporting role to meet the agency's obligations for disaster response and/or recovery or Continuity of Operations (COOP) activation. Such participation may require an alternate shift pattern assignment and/or location. Knowledge, Skills and Abilities (KSAs): Knowledge of community organization and administration and general principles of public relations. Ability to plan, promote and implement community service programs that support the facility. Ability to speak and write effectively, for newspaper, radio and/or television. Ability to work effectively with professional and non-professional staff within the facility. Ability to work effectively with community leaders and organizations. Ability to work effectively with minimal supervision and make varied decisions within broad parameters. Ability to work with facility mission and service/workplace values. Advanced computer skills. Registrations, Licensure Requirements or Certifications: Must possess valid Texas driver's license or obtain it no later than 90 days after hire date. Applicants with an out-of-state driver's license must provide an original certified driving record from the state of driving licensure. Eligible driving record required based on HHSC Fleet Management policy. Initial Screening Criteria: Bachelor's degree from an accredited college or university with a major in volunteer/nonprofit management, human or social services, or related field preferred.

One year of experience developing grant proposals, mail appeals, securing resources from outside sources, organizing and overseeing fundraisers, soliciting and ensuring contributions and donations are properly acknowledged, managed and tracked. At least 6 months of experience must have been in a supervisory or managerial capacity.

Experience writing volunteer recruitment plans and/or grants. Experience in fundraising, special events planning, and/or provision of public information. Work experience may be substituted for education preference on a year-for-year basis. Additional Information: Applicants must pass a fingerprint criminal background check, pre-employment drug screen, and registry checks including the Client Abuse/Neglect Reporting System (CANRS), Nurse Aide, Medication Aide and Employee Misconduct and HHS List of Excluded Individuals/Entities (LEIE). Males between the ages of 18 - 25 must be registered with the Selective Service. All State Supported Living Center Employees are subject to Random Drug Testing. Flexibility in work hours may be required for this position. The position may be required to work overtime and/or extended hours. Must be willing to work weekends and holidays. All applicants must be at least 18 years of age to be considered for employment at a state-operated facility.

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Active Duty, Military, Reservists, Guardsmen, and Veterans :

Military occupation(s) that relate to the initial selection criteria and registration or licensure requirements for this position may include, but not limited to those listed in this posting. All active-duty military, reservists, guardsmen, and veterans are encouraged to apply if qualified to fill this position. For more information please see the Texas State Auditor's s, Military Crosswalk and Military Crosswalk Guide at Texas State Auditor's Office - s.

ADA Accommodations:

In compliance with the Americans with Disabilities Act (ADA), HHSC and DSHS agencies will provide reasonable accommodation during the hiring and selection process for qualified individuals with a disability. If you need assistance completing the on-line application, contact the HHS Employee Service Center at 1-888-894-4747. If you are contacted for an interview and need accommodation to participate in the interview process, please notify the person scheduling the interview.

Pre-Employment Checks and Work Eligibility:

Depending on the program area and position requirements, applicants selected for hire may be required to pass background and other due diligence checks.

HHSC uses E-Verify. You must bring your I-9 documentation with you on your first day of work. Download the I-9 Form

Telework Disclaimer:

This position may be eligible for telework. Please note, all HHS positions are subject to state and agency telework policies in addition to the discretion of the direct supervisor and business needs.

Nearest Major Market: Lubbock