Infrastructure Engineer

Intras Cloud Services
Dallas, TX

We are seeking a dedicated Infrastructure Engineer to join our team at Intras  <\/span> Cloud  <\/span> Services  <\/span>(ICS). The successful candidate will architect, implement, and support hybrid on‑premises  <\/span> and  <\/span> Azure infrastructure for our customers while serving as an escalation resource for the ICS Global Support Operations Center (GSOC). This role requires a proactive approach, excellent communication skills, and the ability to function effectively in a fast‑paced environment.
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  • Design, deploy, and maintain hybrid infrastructure  <\/span> –<\/span>  <\/span> Windows  <\/span> Server, VMware\/Hyper‑V, and Azure IaaS\/PaaS (VMs, VNets, storage, backup, monitoring).
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  • Project‑based delivery  <\/span> –<\/span>  <\/span> scoping, planning, and executing infrastructure projects (migrations, upgrades, DR implementations) in collaboration with ICS project managers and customer stakeholders. <\/span>
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  • Escalation support –  <\/span> act as a technical escalation point for the ICS Global Support Operations Center, providing advanced troubleshooting and guidance to L1\/L2 analysts, ensuring correct routing and resolution of incidents. <\/span>
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  • System administration & patching  <\/span> –<\/span>  <\/span> perform scheduled OS\/firmware updates, apply security baselines, and remediate vulnerabilities to keep platforms reliable and compliant. <\/span>
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  • Infrastructure automation  <\/span> –<\/span>  <\/span> create and maintain PowerShell, Bicep, or Terraform scripts to accelerate deployments and enforce configuration consistency. <\/span>
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  • Capacity and performance tuning  <\/span> –<\/span>  <\/span> monitor utilization, recommend scaling or optimization actions, and participate in regular health checks. <\/span>
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  • Documentation & knowledge sharing  <\/span> –<\/span>  <\/span> produce runbooks, architecture diagrams, and ticket notes; maintain an accurate knowledge base. <\/span>
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  • Continuous improvement  <\/span> –<\/span>  <\/span> provide feedback on processes, tooling, and standards; collaborate with leadership to enhance service quality. <\/span>
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  • Take on additional responsibilities as business needs evolve.
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    Requirements <\/h3>



    • Active AZ ‑ 104: Microsoft  <\/span> Azure Administrator certification.
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    • 4–6  <\/span> years administering enterprise Windows  <\/span> Server, virtualization, networking, and storage, with at least 2  <\/span> years hands ‑ on Azure experience.
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    • Proficiency with PowerShell and infrastructure ‑ as ‑ code (ARM\/Bicep or Terraform).
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    • Solid understanding of identity & access (Entra  <\/span> ID, RBAC), security hardening, and backup\/DR strategies.
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    • Strong analytical, problem ‑ solving, and documentation skills; able to thrive in a fast ‑ paced MSP environment.
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    • The ability to multi\-task and mantain good communications is a must.
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    • Excellent organizational skills and strong attention to detail
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    • Excellent written and oral communication skills
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    • Excellent written problem analysis and solving skills
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    • Self\-starter, dependable and accurate in completing tasks with strong attention to detail.
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    • Ability to function effectively in a fast\-paced environment.
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    • This is a hybrid role requiring that the selected candidate be able to work four days per normal work week in the Intras Cloud Services offices in Dallas, Texas. <\/span><\/span><\/span><\/i>
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      Benefits <\/h3> ​<\/span> Intras Cloud Services offers a dynamic and fun work environment. Our employee benefits include excellent compensation packages with performance\-based incentives, health insurance, 401k, and the opportunity to grow with us. We're a young, fast paced, company extremely passionate about customer success. If this fits the workplace you would find ideal, click apply and let's talk!<\/span><\/span><\/span><\/span><\/span>


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      <\/body>
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Posted 2025-11-16

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