Infrastructure Engineer
We are seeking a dedicated Infrastructure Engineer to join our team at Intras â¯<\/span> Cloud â¯<\/span> Services â¯<\/span>(ICS). The successful candidate will architect, implement, and support hybrid onâpremises â¯<\/span> and â¯<\/span> Azure infrastructure for our customers while serving as an escalation resource for the ICS Global Support Operations Center (GSOC). This role requires a proactive approach, excellent communication skills, and the ability to function effectively in a fastâpaced environment.
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- Design, deploy, and maintain hybrid infrastructure â¯<\/span> â<\/span> â¯<\/span> Windows â¯<\/span> Server, VMware\/HyperâV, and Azure IaaS\/PaaS (VMs, VNets, storage, backup, monitoring).
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- Projectâbased delivery â¯<\/span> â<\/span> â¯<\/span> scoping, planning, and executing infrastructure projects (migrations, upgrades, DR implementations) in collaboration with ICS project managers and customer stakeholders. <\/span>
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- Escalation support â â¯<\/span> act as a technical escalation point for the ICS Global Support Operations Center, providing advanced troubleshooting and guidance to L1\/L2 analysts, ensuring correct routing and resolution of incidents. <\/span>
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- System administration & patching â¯<\/span> â<\/span> â¯<\/span> perform scheduled OS\/firmware updates, apply security baselines, and remediate vulnerabilities to keep platforms reliable and compliant. <\/span>
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- Infrastructure automation â¯<\/span> â<\/span> â¯<\/span> create and maintain PowerShell, Bicep, or Terraform scripts to accelerate deployments and enforce configuration consistency. <\/span>
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- Capacity and performance tuning â¯<\/span> â<\/span> â¯<\/span> monitor utilization, recommend scaling or optimization actions, and participate in regular health checks. <\/span>
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- Documentation & knowledge sharing â¯<\/span> â<\/span> â¯<\/span> produce runbooks, architecture diagrams, and ticket notes; maintain an accurate knowledge base. <\/span>
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- Continuous improvement â¯<\/span> â<\/span> â¯<\/span> provide feedback on processes, tooling, and standards; collaborate with leadership to enhance service quality. <\/span>
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- Take on additional responsibilities as business needs evolve.
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<\/div><\/span>Requirements <\/h3>
- Active AZ â 104: Microsoft â¯<\/span> Azure Administrator certification.
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- 4â6 â¯<\/span> years administering enterprise Windows â¯<\/span> Server, virtualization, networking, and storage, with at least 2 â¯<\/span> years hands â on Azure experience.
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- Proficiency with PowerShell and infrastructure â as â code (ARM\/Bicep or Terraform).
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- Solid understanding of identity & access (Entra â¯<\/span> ID, RBAC), security hardening, and backup\/DR strategies.
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- Strong analytical, problem â solving, and documentation skills; able to thrive in a fast â paced MSP environment.
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- The ability to multi\-task and mantain good communications is a must.
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- Excellent organizational skills and strong attention to detail
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- Excellent written and oral communication skills
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- Excellent written problem analysis and solving skills
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- Self\-starter, dependable and accurate in completing tasks with strong attention to detail.
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- Ability to function effectively in a fast\-paced environment.
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- This is a hybrid role requiring that the selected candidate be able to work four days per normal work week in the Intras Cloud Services offices in Dallas, Texas. <\/span><\/span><\/span><\/i>
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<\/div><\/span>Benefits <\/h3> â<\/span> Intras Cloud Services offers a dynamic and fun work environment. Our employee benefits include excellent compensation packages with performance\-based incentives, health insurance, 401k, and the opportunity to grow with us. We're a young, fast paced, company extremely passionate about customer success. If this fits the workplace you would find ideal, click apply and let's talk!<\/span><\/span><\/span><\/span><\/span>
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- Active AZ â 104: Microsoft â¯<\/span> Azure Administrator certification.
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