Sales Representative

Job Description

Job Description

Global Guardian protects and delivers employees and families from political, environmental, and bad actor threats worldwide. We are a leading provider of emergency medical and security solutions for corporations and individuals. Our 24/7 Operations Centers in Charlotte, NC, and McLean, VA, identify, monitor, and respond to threats and emergencies with on-the-ground teams in over 100 countries. Our world-class professionals have extensive intelligence community experience, military special operations, and federal law enforcement. Founded over ten years ago by a Delta Force Sergeant Major and an Army Special Forces Colonel, we are a values-based organization focusing on a camaraderie, service, and excellence culture. We have managed crises in the worst environments in the world, and we know how to act fast to provide unmatched service for our clients. Global Guardian is an investor-backed, high-growth company that offers employees growth opportunities within the organization.

Position Summary and Objective:

We are seeking a highly motivated and results-driven Sales Representative to join our team and promote and sell security and low voltage systems to commercial, residential, and industrial clients. This role requires an individual who is passionate about technology, has a strong understanding of security and low voltage systems, and is skilled in building relationships with clients to drive business growth.

The ideal candidate will have excellent sales experience, technical knowledge in security systems, and the ability to identify opportunities for system integration that meets the unique needs of each client.

Essential Functions and Responsibilities:

Sales & Business Development:

o Identify and prospect new clients for security and low voltage systems integration.

o Qualify leads and effectively communicate the benefits of our products and services.

o Develop and maintain relationships with existing and potential clients through regular communication and networking.

o Prepare and deliver compelling presentations and proposals tailored to client needs.

o Close sales and achieve monthly and annual sales targets.

Product Knowledge & Solution Design:

o Stay current on industry trends, security system technologies, and low voltage solutions.

o Collaborate with the engineering and technical teams to design customized security and low-voltage system solutions.

o Provide clients with accurate system recommendations based on their specific needs and security requirements.

Contract Negotiation & Proposal Management:

o Manage the proposal process, including bid preparation, cost estimation, and contract negotiation.

o Ensure smooth transition from sales to project execution by coordinating with installation teams.

Customer Service & Relationship Management:

o Serve as the main point of contact for customers post-sale, ensuring satisfaction and addressing any concerns.

o Provide post-installation support and follow-up to ensure system performance and client satisfaction.

Market Analysis:

o Monitor competitor activity and market trends to provide feedback on market positioning and sales strategies.

o Leverage market intelligence to identify new business opportunities and expand the client base.

Competencies and Attributes:

o Excellent communication, negotiation, and interpersonal skills.

o Strong problem-solving skills and the ability to think strategically.

o Ability to present technical information in an easy-to-understand manner to clients.

o Proficient in CRM software and Microsoft Office Suite (Word, Excel, PowerPoint).

Qualifications and Experience:

o Minimum of 2-3 years of sales experience in the security, low voltage, or related industries.

o Proven track record of meeting or exceeding sales targets.

o Familiarity with security system integration, CCTV, access control, fire alarms, and related technologies is preferred.

Position Type and Schedule

• Regular Full-Time (RFT).
• 24/7 availability to client while on a task.
• May require domestic and international travel.
• Competitive pay plus commission.

Work Environment and Physical Demands
Reasonable accommodation requires the physical and mental capacity to perform all essential functions effectively. In addition to other demands, the demands of the job include:

• Exposure to stressful situations, such as challenging individuals or high-alert security issues. 
• Exposure to sensitive and confidential information. 
• Regular computer usage.
• Close and distance vision and ability to adjust focus. 
• Frequent sitting and standing.
• On occasion, perform physical activity when needed.

Equal Opportunity Employer Statement
Global Guardian is an equal employment opportunity employer. It is the policy of the Company to provide equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran, disabled status, or genetic information. If you need reasonable accommodation regarding the application process, do not hesitate to contact [email protected].

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