HR Manager I (Juvenile Probation)

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Job Summary

Are you an experienced human resources professional who is passionate about providing human resources management support to an organization, and in search of your next opportunity for professional growth? Does an excellent total rewards package, including competitive pay, paid vacation & sick leave, outstanding health & dental insurance, employee health clinic for you & your dependents, a generous retirement plan with match, sound appealing to you? This position is eligible for a hybrid on site/telework schedule. If this looks like the opportunity you are searching for, we invite you to apply! If you possess bilingual skills in English and Spanish, that is a plus for us!

Travis County Juvenile Probation Department (TCJPD) in Austin, Texas is now accepting applications for a Human Resources Manager I . This position manages and administers broad professional human resource management programs for a large organization (500+ employees) whose staff provide critical services to youth and families in Travis County. TCJPD is looking for an experienced Human Resources Manager to provide employee relations and recruiting oversight for a team of five (5) professional human resources support staff.

The incumbent manages all recruiting, hiring, compensation, performance management, employee relations and leave processes, as well as directs the coordination of administrative processing and recordkeeping for all TCJPD personnel actions for the department. Frequently consults with department leadership, supervisors and frontline staff on specific human resources areas, manages and facilitates effective problem-solving processes and employee relations throughout the organization, and provides information regarding Human Resources policies and procedures. This position works under minimal direction with considerable latitude for independent judgment. This classification may require a flexible work schedule in order to meet the needs of the department.

Duties and Responsibilities

• Schedules, monitors and deploys human, operating, and capital resources to accomplish departmental policies, plans, and programs and achieves performance outcome measures. Assists in the development of program goals, initiatives and best practices; ensuring adherence to and compliance with applicable Federal, State and Local laws and departmental and County policies and practices.
• Supervises, evaluates and disciplines employees. Resolves conflicts. Oversees and directs employee development activities such as progressive training and development, motivation, and goal setting.
• Provides competent direction, advice and counsel to the Department Head, Division Directors, Managers and Supervisors regarding Human Resources Management issues. Facilitates problem-solving strategies. Serves as a liaison and works in cooperation with the County's HRMD, the County Attorney's office and the Union, as required.
• Counsels and coaches employees on issues, concerns and grievances related to professional development and other work-related issues. Provides direction to management and employees on conflict resolution; researching, reporting and responding to informal and blind formal complaints. Provides advice, preparation and response to grievance hearings, pre-deprivation meetings, alternative dispute resolution/mediation and EEOC/TCHR complaints.
• Directs the administration, coordination and communication of policies and procedures regarding various Human Resources laws and practices including: EEO, FMLA, Workers Compensation, ADA, FLSA, hiring/staffing, compensation and associated record keeping. Provides management support, direction and evaluation of professional Human Resources support staff in carrying out these functions.
• Provides leadership in the development of departmental organizational and staff development strategies. Designs, develops, presents, coordinates, facilitates and evaluates learning strategies and training programs and initiatives for department employees.
• Provides advice and recommendations pertaining to department's performance management systems and strategies. Directs, develops and monitors organizational policies and operating procedures. Interprets and explains personnel policies, including performance evaluations, equal employment opportunity, sexual harassment and discipline, as required. Implements, communicates and effectively uses policies and procedures to manage the organization. Coordinates with division directors, departments, agencies and organizations to accomplish goals and objectives.
• Directs and administers the organization's recruitment and hiring process.
• Supervises background investigators and Human Resources staff, which administer recruiting; advertising; hiring process; promotional process; licensing; PAF's; payroll; medical case files; and background investigations.
• Provides recommendations to upper management for all Human Resources needs, which includes the recruiting and hiring process, compensation, benefits administration, disciplinary issues, FLSA, FMLA, ADEA, ADA, Workers Compensation and EEO.
• Administers, reviews, and provides recommendations to upper management concerning market analysis, compensation justification, budget information for new positions, reclassifications, job postings, and Position Analysis Questionnaire content.
• In cooperation with upper management and other Department supervisors, plans, proposes and implements Human Resources policies, procedures, and operating practices.
• Fills vacant Human Resources staff positions utilizing the job task analysis, and completing vacancy announcement requests, preparing hiring process materials, conducting interviews, and making candidate selections.
• Provides direction to personnel in the completion of staffing, training, benefits administration, compensation administration and employee relations functions at a tactical level. Leads, directs and coordinates strategic initiatives with staff, peers and customers to foster continuing improvements in processes and services.
• Consults with managerial and executive staff regarding employment decisions, policy interpretation, disciplinary action review, staffing options, compensation determinations, insurance and benefit offerings, and training and development opportunities.
• Manages the design and development of curriculum for adult learners and implements training programs, as required.
• Procures training and development services from vendors including price negotiations, contract review, and curriculum content analysis.
• Performs other job-related duties as assigned.

Minimum Requirements

Education and Experience: Bachelor's degree in Personnel Management, Human Resources Management, Public Administration, Business Administration, Organizational Development or a directly related field AND six (6) years of directly related demonstrated experience as to assigned Human Resources position; including one (1) years of mid to senior level supervisory or management experience. Prefer candidates who demonstrate requisite job knowledge and additional competencies including organizational commitment, teamwork, negotiations, change management, adaptability, conflict resolution, initiative, and project management; OR, Any combination of education and experience that has been achieved and is equivalent to the stated education and experience and required knowledge, skills, and abilities sufficient to successfully perform the duties and responsibilities of this job. Licenses, Registrations, Certifications, or Special Requirements: Valid Texas Driver's License. Preferred: Master's degree in Personnel Administration, Human Resources Management, Public Administration, Business Administration or a directly related field. Certified Compensation Professional (CCP); OR, Certified Benefits Professional (CBP). Senior Professional in Human Resources (SPHR); OR, Professional in Human Resources Certification (PHR). Specialized coursework in the area of Human Resources. Bilingual (English and Spanish) Knowledge, Skills, and Abilities: Knowledge of:

• Federal, State and Local regulations, codes and laws: Employment laws and Affirmative Action, Title VII of Civil Rights Act, Equal Pay Act, FLSA, ADA, FMLA, EEOC, I-9.
• Principles and practices of Human Resources management.
• Management and supervisory principles, practices and techniques.
• State and local government budget, planning, systems, documents, issues, and trends.
• County policies, procedures and terminology.
• Recent Human Resources developments and current literature.
• Innovative Human Resources programs.
• Various countywide and regional resources.
• Budget preparation.
• Office management.
• Service oriented leadership and hands on practitioner.
• Computer equipment to include word processing, spreadsheets, databases and a variety of software packages.
• Developed analytical, organizational, and communication skills.
• Business letter writing, grammar and punctuation, and report preparation.

Skill in:

• Developing, implementing, interpreting, applying and enforcing Human Resources policies and procedures per laws, rules, regulations, and codes.
• Creating policies and procedures.
• Applying Human Resources methods.
• Supervisory principles, practices and techniques.
• Developing budgets and programmatic evaluation tools.
• Problem-solving and decision-making.
• Customer service delivery.
• Explaining complicated technical problems in simple non-technical language.
• Using information systems such as HRIS.
• Both verbal and written communication.

Ability to:

• Manage, plan, assign, supervise, motivate, train, evaluate and supervise professional and administrative support staff.
• Interpret policies, procedures, and Federal, State and Local applicable laws.
• Manage, plan, organize, prioritize, and implement department programs, projects, functions, operations and activities.
• Provide management and team building.
• Prepare and conduct training.
• Convey complex ideas and concepts verbally and in writing.
• Work independently as well as in a team environment.
• Manage time well and perform multiple tasks, and organize diverse activities.
• Exercise sound judgment and make decisions.
• Organize varied work assignments and meet appropriate priorities.
• Establish and maintain effective working relationships with County employees and officials, representatives of outside agencies, and the general public.

Work Environment & Other Information

Physical requirements include the ability to lift/carry up to 20-50 pounds occasionally, visual acuity, speech and hearing, hand and eye coordination and manual dexterity necessary to operate a computer and office equipment. Subject to standing, walking, sitting, repetitive motion, reaching, climbing stairs, bending, stooping, kneeling, crouching, crawling, pushing, pulling, balancing, client/customer contact, squatting to perform the essential functions. Travis County employees play an important role in business continuity. As such, employees can be assigned to business continuity efforts outside of normal job functions. This is intended to be generic in nature. It is not necessarily an exhaustive list of all duties and responsibilities. The essential duties, functions and responsibilities and overtime eligibility may vary based on the specific tasks assigned to the position. Work Hours: 8:00 AM to 5:00 PM; Monday through Friday This classification may require a flexible work schedule in order to meet the needs of the department. This position is eligible for a hybrid on site/telework schedule. Department: Travis County Juvenile Probation Department Location: 2538 South Congress Avenue, Austin, TX 78704 Criminal Background Check, Driving Record, Drug Test, Education, and Employment history check required.

Benefits Employment at Travis County comes with a full array of benefits. We offer comprehensive health insurance, a no-cost, on-site Health and Wellness clinic, longevity pay, paid vacations, sick time and personal holidays, not to mention an industry competitive salary structure and a friendly, stable work environment.

FY2025 Travis County Benefit Guide

In this valuable Travis County Benefits Guide you will find benefit summaries, eligibility requirements, costs, contact numbers and addresses as well as other general information on the benefits available to Travis County Employees and Retirees.

Credit Union Employees may join the Travis County Credit Union which offers low-interest loans, savings plans through payroll deduction, safe deposit boxes and other benefits.

Deferred Compensation Employees may enroll in a tax- free sheltered investment plan through payroll deduction.

Direct Deposit Employees may sign up for direct bank deposit.

Employee Assistance Program Travis County provides a confidential counseling and referral service free of charge to county employees and their family.

Employee Organizations Membership in the American Federation of State, County, and Municipal Employees Union is available through payroll deduction.

Employee Health & Wellness Clinic Employees may access the clinic for a variety of wellness program and health care services with no co-pay, no deductible and no co-insurance costs.

Holidays An average of eleven paid holidays are designated by the Travis County Commissioners Court at the beginning of each fiscal year.

Longevity Longevity pay is paid for each year completed after three years of continuous service. Peace Officers in a law enforcement activity, whose job requires state peace officer certification, receive pay after one year of certification.

Parking A limited number of assigned parking spaces are available to employees in the Courthouse Complex.

Personal Holidays Regular, full-time employees are eligible for up to three paid personal holidays each calendar year. Part-time employees shall be granted personal holidays on a prorated basis. New employees earn personal holidays for the calendar year in which he/she begins employment, based on the month in which employment begins:

January - March 3 personal holidays April - June 2 personal holidays July - September 1 personal holiday October - December None New employees are eligible to take personal holidays after 90 days of employment.

Retirement Travis County is a member of the Texas County & District Retirement System with mandatory participation by certain classes of employees. Matching of two hundred twenty-five (225%) and a seven percent (7%) of the gross salary is deducted each pay period. An employee is fully vested after eight years of service. Benefits are prorated for part-time employees.

Sick Leave Regular employees earn sick leave at a rate of eight hours per month with unlimited accrual during employment. Part-time employees earn sick leave on a pro-rated basis. Parental Leave Each Full-time Paid Parental Leave Eligible (PPL) Employee is entitled to a total of 320 hours of Paid Parental Leave in a 12 month period. Paid Parental Leave for Part-time PPL Eligible Employees is prorated based on the number of hours that they are regularly scheduled to work.

Tuition Refund Certain classes of full-time employees may receive reimbursement for fees associated with pre-approved, job related course work completed satisfactorily.

Vacation Based on years of county service, regular, full-time employees earn vacation time at the following rates:

0 to 5 years 4.0 hours per pay period 6 to 10 years 4.5 hours per pay period 11 to 15 years 5.0 hours per pay period 16 to 20 years 5.5 hours per pay period 21 plus years 6.0 hours per pay period Part-time employees earn vacation leave on a pro-rated basis.

Workers' Compensation The county provides all employees workers' compensation coverage with benefits in accordance with state statute, if the employee sustains an injury out of, or in the course of work.