KidStrong Denton - Assistant General Manager
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
- Understand and drive the center’s key KPI’s and financials, including a profit and loss statement.
- Build and maintain relationships with KidStrong families to align with our core values
- Support center level initiatives i.e. center maintenance, training, brand consistency etc.
- Daily, Weekly, and Monthly cleaning and maintenance of the center
- Manage center level employee issues and appropriate documentation
- Typical schedule includes 4 weekday and 1 weekend shifts
- Set and communicate Coach schedules using appropriate scheduling
- Schedule, sell, and staff KidStrong events, such as Camps and Parties, to maximize center profitability
- Drive membership sales through high-volume outbound phone calls on inbound leads (50+ calls/day is a typical outbound phone sales effort)
- Properly manages and exceeds all KidStrong sales and operational budgets
- Respond and follow through in a timely manner with all KidStrong corporate/owner requests and client/ lead requests
- Drive sales through thorough trial conversion in the center
- Foster a coaching culture - see something, say something
- Continuously assess and document Coaches based on theKidStrong Coach DNA profile and class quality
- Achieve all Certifications required by KidStrong HQ per your role and responsibilities
- Support in the recruiting, managing, training and evaluation of coaching candidates
- Manage and support ongoing professional development of staff through LearnUpon
- Support center level staff meetings and trainings
- Attend weekly leadership meeting with DFW leaders
- Coach students by delivering an evolving curriculum that focuses on Brain, Physical, and Character development for ages ranging from 15 months - 11 years-old
- Complete training through LearnUpon as required
- Understand the “why” behind the KidStrong curriculum
- Demonstrate and manage the implementation of various programming and curriculum elements
- Communicate professionally with co-workers in Slack
- Must be able to work in a physically intensive environment - coaches may cover multiple miles in a shift moving through class, lift and repeatedly move equipment up to 25 pounds in weight
- Must be comfortable physically working with kids to ensure proper technique and safety
- Support monthly center staff meetings focused on culture, development, product, and performance
- Passion for working with children is non-negotiable
- Comfortable speaking to parents/guardians regarding variety of topics
- Prior experience as a pediatric OT/PT is a plus, but not required
- Previous experience in management is preferred but not required
- 1 to 2 years of sales experience
- Practical work experience with Google platforms
- Previous experience with systems and platforms such as GloFox, LearnUpon, CareerPlug, and Gusto is preferred but not required
- Intermediate knowledge of physiology, exercise technique, and body mechanics
- CPR certified
- Want to work with great people
- Want personal and professional growth
- Want to make an impact
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