Principal Technical Consultant - On-site Resident
Director of Engineering - Solutions __ Your role and responsibilities The Principal Technical Consultant - On-Site Resident role is a technical leadership position within ABB's Process Automation division, primarily focused on delivering on-site technical support, advisory services, and consulting expertise at high-stake customer sites on a rotating resident basis. The position involves managing Distributed Control Systems (DCS), particularly ABB 800xA, AC800M, and AC800M HI platforms, providing technical account management, and supporting project engineering as a subject matter expert (SME) between rotations. The role ensures customers receive world-class technical support, system optimization, and advisory services while maintaining ABB's high standards for safety, quality, and customer satisfaction. The work model for the role is: onsite #LI-Onsite This role is contributing to the Automation Energy Industries operations in the US. You will be mainly accountable for:
- Leading alignment and development of consultancy products and services to meet customer needs; negotiating contracts and leading sales activities with multiple local units to win major consulting assignments.
- Leading customer discussions, preparation of technical proposals, techno-commercial negotiations, co-creation workshops with customers, technical guidance for the customer, etc.
- Forming and leading teams to deliver assignments with a focus on operational execution.
- Overseeing and delivering challenging and major assignments.
- Minimum 8+ years of engineering experience related to Distributed Control Systems (DCS)
- Minimum 5+ years of hands-on experience with ABB 800xA, AC800M, or AC800M HI systems in maintenance, commissioning, and on-site support roles
- Demonstrated experience in technical account management or customer-facing technical roles
- Proven ability to work independently and manage multiple customer sites/relationships simultaneously
- Previous experience in field service, on-site engineering support, or resident engineer assignments
- Ability to travel up to 75-80%
- Applicants should possess a work authorization that would allow them to work permanently in the United States without sponsorship
- Choice between two medical plan options: A PPO plan called the Copay Plan OR a High Deductible Health Plan (with a Health Savings Account) called the High Deductible Plan.
- Choice between two dental plan options: Core and Core Plus
- Vision benefit
- Company paid life insurance (2X base pay)
- Company paid AD&D (1X base pay)
- Voluntary life and AD&D - 100% employee paid up to maximums
- Short Term Disability - up to 26 weeks - Company paid
- Long Term Disability - 60% of pay - Company paid. Ability to "buy-up" to 66 2/3% of pay.
- Supplemental benefits - 100% employee paid (Accident insurance, hospital indemnity, critical illness, pet insurance
- Paid Parental Leave
- Employee Assistance Program
- Health Advocate support resources for mental/behavioral health, general health navigation and virtual health, and infertility/adoption
- Employee discount program
- 401k Savings Plan with Company Contributions
- Employee Stock Acquisition Plan (ESAP)
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