Billing Specialist
- Generate and process customer invoices in accordance with company policies and client agreements
- Review and verify billing data for accuracy, including rates, quantities and any discounts or promotions
- Monitor accounts to ensure timely payments and follow up on outstanding invoices
- Work with clients to resolve billing discrepancies or disputes and negotiate payment plans when necessary
- Maintain accurate and organized billing records, ensuring that documentation is complete and readily accessible for auditing purposes
- Respond to client inquiries related to billing and invoicing in a professional and customer-focused manner
- Provide exceptional customer service while addressing billing concerns and questions
- Collaborate with the sales, customer service and accounts receivable teams to resolve billing issues and improve processes
- Prepare and deliver regular reports on billing activities, collections, and outstanding balances to the finance department
- Ensure compliance with all relevant billing and financial regulations and standards
- High school diploma or equivalent; an associate degree or higher in finance or related field is a plus
- Proven experience as a Billing Specialist or in a similar role
- Proficiency in billing software and accounting systems (e.g., QuickBooks, SAP, or similar)
- Strong mathematical and analytical skills
- Excellent attention to detail and organizational abilities
- Effective communication and negotiation skills
- Ability to work both independently and collaboratively in a team environment
- Familiarity with relevant legal and regulatory standards
Project Manager
LaSalle Network
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